I purchased several rolls of LED rope lights for a new construction in McLean Virginia. A few of the rope lights went bad and stopped functioning. I contacted the customer service for replacement/remedy, and I was taken care of immediately, in a very hassle free fashion. Hannah, a customer service agent, went above & beyond the call-of-duty to make sure that I was satisfied with the result. I was pleasantly surprised by the friendly level of customer service. Wonderful company to do business with - Thank you, Hannah!!
5.0 out of 5 stars
Fabolous responsive customer service!
Reviewed in the United States on February 26, 2024
I purchased several rolls of LED rope lights for a new construction in McLean Virginia. A few of the rope lights went bad and stopped functioning. I contacted the customer service for replacement/remedy, and I was taken care of immediately, in a very hassle free fashion. Hannah, a customer service agent, went above & beyond the call-of-duty to make sure that I was satisfied with the result. I was pleasantly surprised by the friendly level of customer service. Wonderful company to do business with - Thank you, Hannah!!