Varghese, 2004 - Google Patents

Resolving the process paradox: a strategy for launching meaningful business process improvement

Varghese, 2004

Document ID
10226261540178637470
Author
Varghese C
Publication year
Publication venue
Cost engineering

External Links

Snippet

Despite the demonstrated benefits of improvement programs such as total quality management and reengineering, most business process improvement programs end in failure. Companies have found it extremely difficult to sustain even initially successful …
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