JP4871214B2 - Counseling system, counseling device, counseling method, counseling control program - Google Patents

Description

  The present invention relates to a counseling system, a counseling device, a counseling method, and a counseling control program, and more particularly to a counseling system, a counseling device, a counseling method, and a counseling control program using a structured association method.

Currently, a counseling system that collects information from respondents via a computer network and analyzes the collected information by a computer has been put into practical use. As a conventional example of such a counseling system, for example, Patent Literature 1 and Patent Literature 2 can be cited.
The invention described in Patent Document 1 is a marketing system for the purpose of market research of products. In this invention, an IC tag in which product information is stored in advance is affixed to the product, and the information is stored in a database server together with the information on the IC tag and customer information for purchasing the product. Then, the customer reads the product information from the IC tag, and transmits the degree of satisfaction with the product together with this information to the investigator via the network.

According to Patent Document 1 as described above, it is possible to collect information on customer satisfaction with respect to products that have been subjected to a questionnaire survey with a small burden on respondents and have been purchased continuously over a wide range.
The invention described in Patent Document 2 relates to a method for conducting a public opinion survey using a network. In this method, a server administrator uses a network to transmit an example question to a person who executes a questionnaire (investigator). The researcher corrects the example question according to the target person (respondent) of the questionnaire and uses it for the questionnaire.

According to such an invention of Patent Document 2, an investigator can arbitrarily correct the contents of a preset question and provide it to a respondent. For this reason, it is possible to reduce the work of the investigator making a question, and to conduct a questionnaire with questions more suitable for the purpose of the survey and the respondents of the questionnaire. According to such an invention of Patent Document 2, the response rate to the questionnaire can be increased and the reliability of the questionnaire response can be improved.
JP 2007-102481 A JP 2001-195505 A

  By the way, in recent years, with the diversification of social values, research that can extract the subjective feelings of each person is required in each field. For example, in order to suppress the increase in people suffering from depression and suicides due to stress, each individual is aware of the presence and extent of their own stress and strives to improve it. It is necessary to provide appropriate treatment and support.

In addition, for respondents who were involved in crimes and disasters, it is important to understand the extent and progress of each person's stress disorder and to provide appropriate care at an appropriate time according to the degree of disability. Effective for personal return. Furthermore, in regional development, it is possible to smoothly proceed with development by understanding and respecting the feelings and feelings of residents about the area being developed.
However, although Patent Document 2 cited as the prior art can correct the problem as appropriate, the respondent of the questionnaire answers the questionnaire by selecting a preset question. In such a questionnaire of Patent Document 2, it is difficult for the respondent to appropriately express his / her feelings.

In addition, questionnaires that set questions in advance are suitable for collecting objective information such as income, assets, and educational background, but it is not possible to judge human subjective emotions based on such objective conditions. Have difficulty.
On the other hand, the invention of Patent Document 1 can set a question such as “Please let us know what you notice about the product”. For this reason, it is considered that the respondent can express subjective emotions more easily than Patent Document 2.

However, when investigating each person's feelings by applying Patent Document 1 as described above, setting a question such as “Are you happy now?” Increases the degree of freedom of each person's answer, and is used for tabulation and analysis. Such a load increases. For this reason, it can be said that the invention of Patent Document 1 is not suitable for a questionnaire that asks many respondents about subjective emotions.
Furthermore, in the invention of Patent Document 1, for example, if you ask a more specific question such as “How do you think about the economic downturn?”, The answer of the respondent will be clear and the burden of counting and analysis will be reduced. It is considered a thing.

  However, in the above example, there may be cases where the economic downturn does not affect the subjective feelings for the respondents, and the answers do not necessarily represent the respondent's individual feelings. That is, when the respondent feels the economic downturn but is satisfied with the current employment status, the respondent answers that he feels the economic downturn. If the respondent is dissatisfied with employment for reasons unrelated to the economy, he / she responds to the questionnaire that he / she does not feel sluggish.

When such answers are tabulated, the respondent's objective view of the economic downturn can be known, but the subjective satisfaction and stress felt by each person due to the economic downturn cannot be known.
The present invention has been made in view of the above points, and the respondent can freely express his / her feelings, and this aggregation and analysis is simple, and the respondent's subjective feelings and stress are grasped. It is an object of the present invention to provide a counseling system, a counseling device, and a counseling method.

  In order to solve the above problems, the counseling system according to claim 1 of the present invention creates a questionnaire including a plurality of questions, provides the questionnaire via a network, and collects answers to the provided questionnaire over a plurality of days. A counseling system comprising: a counseling device for analysis; and a response reception unit that receives a questionnaire provided by the counseling device via the network and receives an input of a response to the questionnaire over a plurality of days. The counseling device includes a first question, a second question that is a question about an image recalled with respect to an answer to the first question, and a subjective question about an answer to the first question included in the first question group. A questionnaire mixed with a third question, which is a question about emotions A questionnaire creating means for creating a questionnaire, an answer collecting means for collecting answers to the questionnaire created by the questionnaire creating means, and an answer result for the third question among the answers to the questionnaire collected by the answer collecting means Obtained by the answer recording means, the answer analyzing means for analyzing the answer result to the third question based on the answer result recorded by the answer recording means, and the answer analyzing means And a result display means for displaying the analysis result.

  In such an invention, the questionnaire includes a first question, a second question imaged with respect to the first question, and a third question that considers subjective emotions. For this reason, respondents are expected to use the right and left brains to answer questionnaires and to make intuitive answers using the right brain. Such an invention can also extract psychology that the respondent is not normally aware of. Furthermore, since the answer result can be analyzed over a plurality of days, it is possible to detect a change in the analysis result over time.

  In the present invention, the respondent can freely express his / her feelings by answering a question that is intuitively thought using the right brain, and it is sufficient to analyze only the answer result for the third question. In addition, since the analysis is simple and an intuitive answer is expected using the right brain, a counseling system capable of grasping the subjective emotions and stress of the respondent can be provided.

  The counseling device according to claim 2 of the present invention is a counseling device that creates and provides a questionnaire including a plurality of questions via a network, and collects and analyzes responses to the provided questionnaire over a plurality of days. The second question, which is a question about an image recalled with respect to the answer to the first question, the answer to the first question, and the subjective feeling about the answer to the first question included in the first question group Questionnaire creation means for creating a questionnaire by mixing the third question, which is a question about the questionnaire, answer collection means for collecting answers to the questionnaire created by the questionnaire creation means, and collected by the answer collection means Of the answers to the questionnaire, answers that record the answer results for the third question over a plurality of days Recording means, answer analysis means for analyzing the answer result for the third question based on the answer result recorded by the answer recording means, and result display means for displaying the analysis result obtained by the answer analysis means And.

  In such an invention, the questionnaire includes a first question, a second question imaged with respect to the first question, and a third question that considers subjective emotions. For this reason, respondents are expected to use the right and left brains to answer questionnaires and to make intuitive answers using the right brain. Such an invention can also extract psychology that the respondent is not normally aware of. Furthermore, since the answer result can be analyzed over a plurality of days, it is possible to detect a change in the analysis result over time.

  In the present invention, the respondent can freely express his / her feelings by answering a question that is intuitively thought using the right brain, and it is sufficient to analyze only the answer result for the third question. In addition, since the analysis is simple and an intuitive answer is expected using the right brain, it is possible to provide a counseling device that can grasp the subjective emotions and stress of the respondent.

The counseling device according to claim 3 of the present invention is the counseling device according to claim 2, wherein the third question is a question about a subjective feeling of the respondent's self and a subjective feeling of the other person. The questionnaire creating means includes a question regarding a subjective emotion to the respondent's self and a question about a subjective emotion with respect to the other person, the first question and the second question. It is characterized by creating a questionnaire in a mixed manner.
According to such an invention, it is possible to know the subjective feelings of the respondent's self and the subjective feelings of the other person based on the answer to the third question. Therefore, the respondent can recognize whether his / her feelings are for himself or for others.

The counseling device according to claim 4 of the present invention is the counseling device according to claim 2 or 3, wherein the question about the subjective emotion of the respondent to the self is a question about the level of evaluation of the self. Others that include assessment questions and self-requested questions that are questions about self-contribution to subjective emotions, where questions about subjective emotions to others are questions about the contribution of others to subjective emotions A response to the third question based on the level of the evaluation of the response to the self-assessment question and the answer result for the self-request question and the other-request question. The analysis result is obtained.
According to such an invention, it is possible to know the respondent's self-request and other-person's request and comprehensively know the degree of the respondent's independence and dependence. Moreover, it is possible to know the degree of self-affirmation and self-negation of the respondent based on the self-evaluation.

Moreover, the counseling device according to claim 5 is the invention according to any one of claims 2 to 4, wherein the result display unit is configured to analyze the analysis result of the third question by the analysis unit over time. The change is displayed using a vector, and the analysis result of the answer results by a plurality of respondents is displayed by combining the vectors.
According to such an invention, it is possible to display a change in the answer result during a predetermined period by a plurality of respondents in an easy-to-understand manner. It is possible to comprehensively determine the emotions and emotional changes of a plurality of respondents belonging to a certain group by displaying the analysis results of the answer results of a plurality of respondents by vector synthesis.

The counseling device according to claim 6 of the present invention is the invention according to any one of claims 2 to 5, wherein at least part of the first question, at least of the second question. Partly, at least a part of the third question is a question answered by an answerer arbitrarily inputting characters.
According to such an invention, the respondent can arbitrarily write his / her feelings, and can sort out his / her feelings in the course of the questionnaire. For this reason, it is possible to obtain an answer that accurately reflects the respondent's emotions. In addition, the act of answering itself can be expected to improve the respondent's psychological state.

The counseling method according to claim 7 of the present invention is included in the first question, the second question that is a question about an image recalled with respect to the answer to the first question, and the first question group. Questionnaire creation means for creating a questionnaire by mixing a third question, which is a question about subjective feelings regarding the answer to the first question, and answer collection for collecting answers to the questionnaire created by the questionnaire creation means Based on the answer results recorded by the answer recording means, the answer recording means for recording the answer results for the third question over a plurality of days among the answers of the questionnaire collected by the answer collecting means, An answer analysis means for analyzing an answer result to the third question, and an analysis result obtained by the answer analysis means. Counseling apparatus comprising a result displaying means, a to, create a survey including a plurality of questions, as well as provided through a network, a counseling method of analysis by collecting answers to a questionnaire that provided over multiple days The questionnaire creating means includes a first question, a second question that is a question about an image recalled with respect to an answer to the first question, and a subjective feeling about the answer to the first question. A questionnaire creation step for creating a questionnaire by mixing a third question as a question; an answer collection step for the answer collection means to collect responses to the questionnaire created in the questionnaire creation step; and the answer recording means There, the collected questionnaire of times in the answer collection step Among the respondents recording step of recording the answer to the third question over multiple days, the answer analyzing means, based on the recorded answers in the answer recording step, the answer to the third question An answer analyzing step for analyzing a result, and the result displaying means include a result displaying step for displaying an analysis result obtained in the answer analyzing step.

  In such an invention, the questionnaire includes a first question, a second question imaged with respect to the first question, and a third question that considers subjective emotions. For this reason, respondents are expected to use the right and left brains to answer questionnaires and to make intuitive answers using the right brain. Such an invention can also extract psychology that the respondent is not normally aware of. Furthermore, since the answer result can be analyzed over a plurality of days, it is possible to detect a change in the analysis result over time.

  In the present invention, the respondent can freely express his / her feelings by answering a question that is intuitively thought using the right brain, and it is sufficient to analyze only the answer result for the third question. In addition, since the analysis is simple and an intuitive answer is expected using the right brain, it is possible to provide a counseling method capable of grasping the subjective feelings and stress of the respondent.

  The counseling control program according to claim 8 is a counseling control program for creating a questionnaire including a plurality of questions, providing the questionnaire via a network, and collecting and analyzing responses to the provided questionnaire over a plurality of days. A second question which is a question about an image recalled with respect to an answer to the first question and an answer to the first question, and a question about a subjective feeling about the answer to the first question. A questionnaire creation function for creating a questionnaire by mixing the third question, an answer collection function for collecting answers to the questionnaire created by the questionnaire creation function, and a questionnaire response collected by the answer collection function Of the answers to the third question over multiple days. An answer recording function for recording, an answer analysis function for analyzing an answer result for the third question based on the answer result recorded by the answer recording function, and an analysis result obtained by the answer analysis function over time And a result display function for displaying various changes.

  In such an invention, the questionnaire includes a first question, a second question imaged with respect to the first question, and a third question that considers subjective emotions. For this reason, respondents are expected to use the right and left brains to answer questionnaires and to make intuitive answers using the right brain. Such an invention can also extract psychology that the respondent is not normally aware of. Furthermore, since the answer result can be analyzed over a plurality of days, it is possible to detect a change in the analysis result over time.

  In the present invention, the respondent can freely express his / her feelings by answering a question that is intuitively thought using the right brain, and it is sufficient to analyze only the answer result for the third question. In addition, since the analysis is simple and an intuitive answer is expected using the right brain, a counseling control program capable of grasping the subjective emotions and stress of the respondent can be provided.

Embodiments 1 and 2 of a counseling system, a counseling device, and a counseling method according to the present invention will be described below with reference to the drawings.
Here, prior to the description of the first and second embodiments of the present invention, the SAT method (structured associative method) used in the questionnaire of the present invention will be described. The SAT method is a counseling technique advocated by Professor Munakata of the University of Tsukuba. It activates the right brain, which is the problem-solving brain, by the “Structured” question, and is conscious or degenerative (hypnotic state). The “Technique” that uses the “inspiration” and “association” in) to promote problem solving and a new way of life.
In the self-image method of the SAT method, the respondent observes himself / herself at a distance and makes himself / herself decide what to do. Self-determination is preferably determined by intuitive inspiration. Such a SAT method is a counseling technique well known by books such as “SAT therapy (written by Tsuneji Munakata: Kaneko Shobo)”.

(Embodiment 1)
(1) Overall Configuration of Counseling System FIG. 1 is a diagram for explaining the concept of the counseling system according to the first embodiment. The illustrated system is provided by a WEB server 1 that creates a questionnaire including a plurality of questions, provides it via a network, collects and analyzes responses to the provided questionnaire over a plurality of days, and the WEB server 1 This is a counseling system including a PC (Personal Computer) 4 that receives a questionnaire via a network and receives an input of an answer to the questionnaire over a plurality of days.

  The questionnaire in the first embodiment asks questions created by the SAT method, and the respondent freely describes his / her thoughts and feelings in the SAT method input form 3 in a language. The language content described by the respondent is sent to the WEB server 1 as language information. The WEB server 1 accepts the transmitted language information and stores it in the database server 2.

In the configuration shown in FIG. 1, the WEB server 1 and the database server 2 having the analysis program 101 function as a counseling device, and the PC 4 used by the respondent functions as an answer receiving unit.
According to the respondent input form 3 based on the SAT method shown in FIG. 1, the respondent answers from the event (episode) recalled with respect to the theme information, the back emotion that caused the episode to be recalled, and the back emotion. The hope or expectation that the person has for himself or others is entered. It is also possible to input an image of self that realizes hope and expectation (self-image), goals, actions, and decisions for realizing the image. The language information input by the respondent will be described in detail later.
The analysis program 101 analyzes the language information input according to the input form 3. The result of the analysis is managed by the administrator of the WEB server 1 and used for a medical or health survey or a government survey. Furthermore, the analysis result can be transmitted to the respondent and used for the self-counseling of the respondent.

(2) WEB Server and Database Server FIG. 2 is a diagram for explaining the WEB server 1 and the database server 2. The illustrated WEB server 1 includes a questionnaire creating unit 25 that creates a questionnaire. The questionnaire creation unit 25 creates a questionnaire by mixing the first question, the second question, and the third question.
The first question is a question that is considered to be answered by the respondent with logical thinking, and is set in the expectation that the respondent thinks using the left brain. The second question is a question about an image that is recalled with respect to an answer to the first question, and is a question that the respondent is supposed to answer intuitively. The second question is set with the expectation that the respondent will use the right brain.

Furthermore, the third question is a question about a subjective feeling related to the answer to the first question. The third question is also a question that the respondent answers intuitively. In the counseling system according to the first embodiment, the answer to the third question is used to extract the balance between the positive image and the negative image of the respondent's subjective self, and the self-requested tendency and the demand tendency of others.
By doing in this way, the counseling system of Embodiment 1 can extract a subject's subjectivity by a questionnaire without setting a specific question theme.

  The WEB server 1 also has a DB (database) 22 that stores a plurality of first questions and a DB 23 that stores a plurality of second questions. In the first embodiment, the third question is also stored in the DB 23, and the questionnaire creation unit 25 extracts the first question, the second question, and the third question from the DB 22 and DB 23 and creates a questionnaire. In the first embodiment, the question that can be answered using the left brain such as the first question, the second question, and the question that can be answered using the left brain of the third question are set almost alternately. Create a questionnaire.

By alternately repeating the first question, the second question, and the third question, the first brain functions alternately in the right brain and the left brain, and an intuitive answer by the right brain can be appropriately derived. .
In addition, the WEB server 1 includes a communication control unit 29 that collects answers to the questionnaire created by the questionnaire creating unit 25. In the first embodiment, answers collected over a plurality of days by the communication control unit 29 are recorded in the DB 21 of the database server 2. The answer analysis unit 26 extracts and analyzes the answers recorded in the DB 21. As a result of the analysis, an answer result to the third question is obtained. The display data generation unit 27 creates display data that displays changes over time in the answer results. The display data is displayed on the display 28 or the display of the PC 4.

  In the above configuration, the questionnaire creating unit 25 is a questionnaire creating unit, the communication control unit 29 is a questionnaire creating hand answer collecting unit, the DB 21 is an answer recording unit, the answer analyzing unit 26 is an answer analyzing unit, a display data generating unit 27, and a display 28. Functions as a result display means. It is assumed that the questionnaire creation unit 25, the response analysis unit 26, and the display data generation unit 27 are included in the analysis program 101.

Analysis program Next, the analysis program of the WEB server 1 will be described.
I Questionnaire Creation Unit FIGS. 3 to 7 are diagrams for explaining the questionnaire created by the questionnaire creation unit 25. The questionnaire creation unit 25 of the first embodiment creates a questionnaire with seven questions from Q1 to Q7. Among the questionnaires, Q1, Q3, and Q5 are first questions, Q2 and Q7 are second questions, and Q4 and Q6 are third questions. The created questionnaire is transmitted from the WEB server to the PC 4 and displayed on the display 4a of the PC 4.

The questionnaire according to the first embodiment is executed by the counseling device according to the first embodiment on a questionnaire that is performed in order for the respondent to be aware of what the respondent should live in and the area in which he / she lives based on the self-image method. A questionnaire is included.
FIGS. 3A, 3B, and 3C are diagrams for illustrating Q1, Q2, and Q3 of the first embodiment. Q1 of the first embodiment is to make the question “What do you feel in your area or your life now” as an answerer (a). In the first embodiment, the respondent's own episode is selected from a wide range such as a residential area and life in Q1, and the respondent can select an episode of interest by answering Q1.

A button “Record the location of this episode” is provided. When the respondent clicks this button, a map (not shown) is displayed on the display 4a. Select a location on the map that the respondent thinks is subjectively related to the written episode.
Such a counseling device according to the first embodiment is not a so-called famous place or historic site, but can record data where a respondent feels subjective meaning. Such data can be used for regional development and urban planning.

In addition, the question “Which do you think is the closest to the following example” in Q1 is the purpose of obtaining an answer for reference of the meaning and importance of episodes for respondents. And is not directly related to the configuration of the first embodiment.
Q2 is the question "What color came to mind when thinking like Q1?" It is expected that respondents will answer some questions intuitively, and the right brain will function when answering. Q2 is intended to make the right brain function, and the content of the answer does not affect the result of the analysis by the counseling device of the first embodiment.

Q3 is a question "What will be the color and feeling that came to mind in Q2?" In response to Q3, the respondent selects an emotion that is associated with an intuitively floating color from the choices. At this time, the respondent can select an emotion associated with the episode of interest.
FIG. 4 is a diagram for explaining Q4. The third question, Q4, corresponds to a question about the subjective feelings of the respondent to the self and a question about the subjective feelings of the other person.

  Further, Q4 includes a self-requested question that is a question about the self's contribution to the subjective emotion as a question about the subjective emotion of the respondent. In addition, the question about the subjective feelings about the other person includes a request for others request that is a question about the contribution of the other person to the subjective feelings. The self-request refers to the consciousness of the respondent himself to improve the feelings related to the episode answered in Q1. The request for others refers to the consciousness that the subject wants to improve the feelings related to this episode with the assistance of others.

FIG. 4A shows a question when the respondent selects joy / joy in Q3. (B) is a question when the respondent selects anxiety / fear in Q3, and (c) is a question when the respondent selects anger / dissatisfaction in Q3. In Q4, in any of the questions, the question “What do you write below?” Is a self-request question, and the question “Please write down what other person” is a question requested by others.
Further, in Q4, an example such as oneself, a family including oneself is displayed as self, and an example such as a family and a neighbor is displayed as others. In this way, the respondent can assist in answering with a clear distinction between the self-request and the request for others.

FIG. 5 is a diagram for explaining Q5. Q5 is a question for the purpose of returning the thinking of the respondent who intuitively determined the self-request and the request for others in Q4 to the thinking using the left brain. Q5 (a) is a question when the respondent selects joy / joy in Q3. (B) is a question when the respondent selects anxiety / fear in Q3, and (c) is a question when the respondent selects anger / dissatisfaction in Q3.
Q5 can cause the respondent to logically organize his / her feelings and answer the next question Q6 intuitively. In addition, the respondent responded to Q5's message “If you feel that this episode is not“ joy and joy ”in the middle of your response, please click the emotion button that applies” Is set in order to return to the case of an error.

  6 and 7 are diagrams for explaining Q6, and FIG. 6 shows a question related to the self-request in Q4 of Q6. FIG. 7 shows questions related to the other person request in Q4. In both FIG. 6 and FIG. 7, (a) is a question when the respondent selects joy / joy in Q3. (B) is a question when the respondent selects anxiety / fear in Q3, and (c) is a question when the respondent selects anger / dissatisfaction in Q3.

According to the question shown in FIG. 6, the respondent can intuitively imagine a state in which he / she feels his / her own request from the outside. Further, according to the question shown in FIG. 7, the respondent can intuitively imagine a state in which he / she feels a request for others from the outside.
The question of Q6, “What kind of self do you see when you observe yourself like that?” Is a self-assessment question, which is a question about the level of evaluation of the self by the respondent. In the first embodiment, a self-image can be answered by “+” and “−” in response to a self-assessment question.

Even if both the self-request and the other-party request are written in Q4, in Q6, both are self-evaluated. If the feelings related to the self-request and the other-person request conflict, the respondent is in conflict, so the self-image of the conflicting self is evaluated with “+” or “−”. A specific operation for setting “+” and “−” will be described later.
FIG. 8 is a diagram for explaining Q7. Q7 is a question that uses the self-image method for the question asked in Q1 and intuitively answers what should be done. Q7 is the most important question in order for the questionnaire of the first embodiment to function as a questionnaire that is conducted to make the respondent aware of what to do.

II Response Analysis Unit FIG. 9 is a diagram showing an example of responses to the questionnaire. The answer data shown in FIG. 9 is stored in the DB 21 of the database server 2 from the PC 4 via the WEB server 1. FIG. 9A shows the fourth input result of the answerer B for the questionnaire. (B) shows the 12th input result of the respondent B, and (c) shows the 25th input result.

  Among the questionnaires, Q1, Q3, and Q5 are first questions, Q2 is a second question, and Q4, Q6, and Q7 are third questions. In the first embodiment, as shown in the figure, all of Q1 to Q7 are questions answered by an answerer arbitrarily inputting characters. The first embodiment is not limited to such a configuration, and at least a part of the first question, at least a part of the second question, and at least a part of the third question are arbitrarily selected by the respondent. Any question that can be answered by entering characters in

With this configuration, the first embodiment can appropriately obtain an intuitive answer obtained by thinking of the right brain by causing the right brain and the left brain to function approximately alternately while the respondent answers the questionnaire. .
In the first embodiment, the button 71 is provided in the answer column for Q6. For example, the button 71 is configured to switch between “+” and “−” each time it is clicked. Respondents set the button to “+” if the image they answered in Q6 was a positive image (plus image), and the button “ Switch to “-”. The distinction between “+” and “−” of the button 71 may be determined by the respondent regardless of the contents written as a document.

When the answer to the self-request question is written in the answer of Q4, the answer analysis unit 26 sets the count of the self-request to +1. In addition, when the answer to the other person request question is written, the count of the other person request is +1, and when the answer to the self request question and the other person request question is written, both the self request and the other person request Set the count to zero.
In Q6, the answer analysis unit 26 sets the self-evaluation count to +1 when the button 71 is “+”, and sets the self-evaluation count to −1 when the button 71 is “−”. Further, an axis indicating the degree of self-request and the other indicating the degree of request for others and an axis indicating self-evaluation are determined. Then, the coordinates determined by the count values are sequentially recorded by recording the count values on the two axes.
By such processing, the answer analysis unit 26 is the third question Q4, Q6 based on the evaluation level of the answer to the self-evaluation question and the answer result to the self-request question and the other person request question. The change over time of the answer results for can be obtained.

III Display Data Generating Unit FIG. 10 is a diagram for explaining the display data created by the display data generating unit 27 and shows an image displayed by the display data. In the display data, a predetermined reference point is determined, and a plot is displayed at the coordinates recorded by the answer analysis unit 26 with the reference point as the origin. When there is next input, a plot is displayed at the coordinates of the next input with the coordinates displayed in the previous input time as the origin. If all the plots sequentially displayed in this way are displayed, the movement (change) of the plot over time can be displayed as shown in FIG.

In the image shown in FIG. 10, the vertical axis indicates the degree of self-request and other-party request, and the self-request is larger as the plot is positioned above the image. Conversely, the lower the plot is located in the image, the greater the demand for others.
In the image shown in FIG. 10, the horizontal axis represents the degree of self-evaluation, and the higher the plot is located on the right side, the higher the self-evaluation. On the contrary, it shows that the self-evaluation is lower as the plot is located to the left in the image.

  Therefore, the more the plot goes in the direction of the arrow A shown in the figure, the stronger the respondent's feeling of self-negative and self-dislike. Moreover, it shows that the self-affirmation and independence of an answerer are so strong that the plot goes to the direction of arrow B shown in the figure. Further, the plot shows that the respondent's dependence is stronger as it goes in the direction of the arrow C shown in the figure, and that the respondent's dependence is stronger and the self-negative feeling is stronger as the direction is the arrow D. Indicates.

Further, in the image shown in FIG. 10, the more the plot is located on the image, the stronger the self-request of the respondent, and the self-request is to solve the problem. Tend. On the other hand, as the plot is located below the image, the other person's request for the respondent is stronger, and the person's emotion tends to be externalized because he tries to solve the problem depending on the other person.
The image shown in FIG. 10 is displayed on the display 28 and can be used by the system administrator for counseling and investigation. It can also be used for the respondent to see the image and grasp his / her mental state by sending it to the display 4a of the PC 4.

  In other words, the counseling system of the first embodiment is not a general and objective standard such as “normally can withstand this level of stress” or “can recover after a year”, but each respondent actually feels it. It is possible to judge “feelings” that are subjective emotions. The “thought” here is not information indicating facts that can be objectively grasped, but is information accompanied by emotions subjectively felt by the respondent, and is also called image information or subjective information. Image information includes emotion information and perceived information. In Embodiment 1 as described above, it is possible to more accurately determine the respondent's feelings and obtain information effective in various fields.

For example, if the counseling system of Embodiment 1 is used for the treatment of a mental illness or the like due to stress, it is possible to accurately extract stresses and emotions that the patient feels subjectively and use them for guidance.
Further, it is possible to obtain an index of the degree of healing of the traumatic injury for a patient who has suffered traumatic injury due to a disaster or an incident. Furthermore, if the counseling system of Embodiment 1 is used for patients with diabetes due to lifestyle habits such as diet and exercise, the patient's subjective stress level with respect to dietary restrictions and exercise obligations is externally grasped appropriately. I can give you guidance.

  For example, when a conventional questionnaire is used for counseling for trauma, the question is “What do you think about the cause of trauma (eg, war)?” In such a case, it is considered that many respondents give negative answers such as “never” or “never forget” regardless of the degree of healing of the trauma. In the prior art, based on such answers, it can be considered that the war is still a painful experience for the experienced person.

  However, when a similar questionnaire is conducted using the counseling device of the first embodiment, the respondent writes an episode that is currently of interest as an answer to Q1. After that, I will answer about the image and feelings about this episode. In such a case, for example, if the respondent's self-affirmation and improvement in independence are seen, the war must have been a painful experience for the respondent, but the respondent tends to recover from trauma. A result that there is a certain or sufficient recovery can be obtained.

Also, if the respondent's sense of self-negation and dependence on others are still high, the respondent is still unable to recover from the war or changes in the environment related to the war. It is possible to obtain a result.
Furthermore, if a questionnaire is provided to a person who is being corrected for a crime, etc., and counseling is performed, a change in subjective consciousness felt by the respondent and an index of stress felt for punishment can be obtained. Such an index can be said to be effective information for properly performing correction.

  In the counseling system according to the present embodiment, the temporal change in the analysis result indicated by the plot is important data along with the position of the plot. That is, in the first embodiment, a line segment is drawn between plots in order of input date to obtain a vector. The change in vector orientation represents a direct change in respondents' emotions. From this, it is easy to know what affects the patient's mental state, regardless of the patient's awareness or unawareness, by contrasting the time when the vector direction changed with the episode that occurred in the patient. be able to.

(3) Counseling Method and Counseling Control Program FIG. 11 is a flowchart for explaining the counseling method and counseling control program of the first embodiment. As shown in the figure, the counseling method of the first embodiment is a counseling method that creates a questionnaire including a plurality of questions, provides the questionnaire via a network, and collects and analyzes responses to the provided questionnaire over a plurality of days. .

More specifically, as described above, the questionnaire creating unit 25 of the analysis program 101 creates questionnaire data by mixing the first question, the second question, and the third question (S111). The communication control unit 29 provides the questionnaire data created in step S111 to the PC 4 (S112). The provided questionnaire data is displayed on the display 4a of the PC 4.
The respondent conducts a questionnaire over a plurality of days using the PC 4. Answers of the questionnaire conducted are collected in the WEB server 1 by the communication control unit 29 (S113) and stored in the DB 21 of the database server 2. As a result, the answer to the questionnaire is recorded over a plurality of days.

  The answer analysis unit 26 extracts and analyzes the answers accumulated in the DB 21. More specifically, the response analysis unit 26 determines whether or not a self-request is entered in Q4 of the responses (S114). If there is a self-request entry (S114: Yes), it is determined whether there is a request for others from the answer to Q4 (S115). If there is an entry for another person request (S115: Yes), neither the self request count nor the other party request count is counted (S116).

  On the other hand, if the answer analysis unit 26 determines in step 114 that no self-request has been entered (S114: No), it sets the self-request count to 0 (S123). Subsequently, it is determined whether there is an entry for another person request (S124). If there is an entry for another person request (S124: Yes), the other person request count is incremented by 1 (S125). If no other person request is entered (S124: No), neither the self request count nor the other person request count is counted (S116).

When the answer analysis unit 26 determines that the self-request is entered in step 114 (S114: Yes) and no other-person request is entered (S115: No), the self-request count is counted as one. Up (S122).
Next, the answer analysis unit 26 determines whether or not the self-evaluation of Q6 is set to “+” (S117). As a result, when the self-evaluation is set to “+” (S117: Yes), the self-evaluation count is incremented by 1 (S118). On the other hand, if the self-evaluation is not set to “+” in step S117 (S117: No), the self-evaluation is set to “−”, so the self-evaluation count is decremented by 1 (S121).

The answer analysis unit 26 determines the coordinates of the plot based on the count value counted as described above (S119). That is, if the self-evaluation count is incremented by 1, the coordinate on the horizontal axis moves by one to the self-image (+) side shown in FIG. If the self-request count is incremented by 1, the coordinate on the vertical axis moves by one in the self-request direction (up in the figure).
The display data generation unit 27 generates display data for displaying the image shown in FIG. 10 by sequentially plotting the coordinates determined by the answer analysis unit 26, and displays the display data on the display 28 or the like (S120). By connecting the plots in the image with a line, the image can show a change with time of the plot showing the analysis result.

The counseling method of the first embodiment described above can be executed by a counseling control program that is a computer program. The counseling control program according to the first embodiment is a file in an installable format or an executable format, and is recorded on a computer-readable recording medium such as a CD-ROM, a floppy (registered trademark) disk (FD), or a DVD. Is done. Further, a program for causing a computer to execute the counseling method of the present embodiment may be stored on a computer connected to a network such as the Internet and provided by being downloaded via the network.
The counseling control program according to the first embodiment may be provided by being recorded in a memory device such as a computer-readable ROM, flash memory, memory card, or USB-connected flash memory.

(Embodiment 2)
Next, Embodiment 2 of the present invention will be described. The counseling system and the counseling device according to the second embodiment have the same configuration as that of the first embodiment with reference to FIGS. For this reason, illustration and description are omitted, and only the configuration unique to the second embodiment will be described.
In the counseling device according to the second embodiment, the communication control unit 29 collects answers to the questionnaire for a plurality of respondents and accumulates them in the DB 21.
The answer analysis unit 26 analyzes the accumulated answers to determine coordinates, and writes a plot at the coordinates. As shown in FIG. 10, the display data generation unit 27 displays the change over time of the answer result for the third question by using the vector to represent the change over time of the plot as a vector. Furthermore, in the second embodiment, the display data generation unit 27 displays the temporal change in the answer results of a plurality of respondents by vector synthesis.

  The response analysis unit 26 sequentially analyzes the responses of a plurality of respondents stored in the DB 21 and sends the coordinates to the display data generation unit 27. The display data generation unit 27 receives the analysis result and obtains a vector by connecting the coordinates. Then, vectors obtained from the answer results of a plurality of respondents are combined to obtain a vector in one direction. FIG. 12 illustrates display data plotted by plotting data input during one month.

  FIG. 13 is a diagram exemplifying display data of the counseling system according to the second embodiment of the present invention, and explains the combined vector. For example, when the vectors connecting the plots shown in FIG. 12 are combined into one vector, the direction of the combined vector coincides with one of the illustrated vectors A to I. As described with reference to FIG. 10 of the first embodiment, the vectors A to I are determined according to the level of the self-image of the respondent, the self-request and the request of others, and indicate the degree of self-affirmation and self-reliance of the respondent. become.

In the second embodiment, for example, a vector obtained by connecting the plots illustrated in FIG. 12 with a line is combined into one vector. Then, this vector is synthesized for a plurality of respondents, and one synthesized vector obtained as a result of the synthesis is displayed as vectors A to I.
That is, in the second embodiment, for example, when a combined vector based on answers input during January coincides with the direction of the vector A, the combined vector is displayed as a vector in the direction of the vector A. If the combined vector based on the answer input during February and the combined vector based on the answer input during May coincide with the direction of vector B, the combined vector has a length obtained by combining the two combined vectors. The vector is displayed as vector B.

As described above, if vectors are synthesized based on the input results for each month over several months, vectors A to I having various lengths can be obtained as shown in FIG. According to the second embodiment, it is possible to grasp the consciousness tendency of members of a predetermined organization or group, the number of members having each consciousness tendency, and changes in consciousness tendency due to each month.
In other words, if a member of a certain group is surveyed for one year to obtain a composite vector every month, and the result that the length of the vector A accumulated in one year is the longest is obtained, In general, it can be said that there were many members in a tendency of self-request and self-exploration. Also, if the vector F was obtained at the same time, this group had a period of mental state (abandoned and anxious feelings) in which the members' self-image deteriorated and self-affirmation decreased. Results are obtained. Furthermore, if the composite vector A is obtained in February and May, it can be said that the members of the group were in a self-requesting and self-exploring state in February and May.

It is a figure for demonstrating the concept of the counseling system of Embodiment 1 of this invention. It is a figure for demonstrating the WEB server and database server which were shown in FIG. It is a figure for showing Q1, Q2, Q3 of Embodiment 1 of the present invention. It is a figure for demonstrating Q4 of Embodiment 1 of this invention. It is a figure for demonstrating Q5 of Embodiment 1 of this invention. It is a figure for showing the question relevant to the self-request in Q4 of Q6 of Embodiment 1 of the present invention. It is a figure for showing the question relevant to the other person request | requirement in Q4 of Q6 of Embodiment 1 of this invention. It is a figure for demonstrating Q7 of Embodiment 1 of this invention. It is the figure which showed the example of an answer with respect to the questionnaire of Embodiment 1 of this invention. It is a figure for demonstrating the display data produced by the display data generation part shown in FIG. It is a flowchart for demonstrating the counseling method and counseling control program of Embodiment 1 of this invention. It is a figure for demonstrating the display data produced | generated based on the input result for one month. It is the figure which illustrated the display data of the counseling system of Embodiment 2 of this invention.

Explanation of symbols

1 WEB server 2 Database server 3 Input form 4 PC
4a, 28 Display 25 Questionnaire creation unit 26 Response analysis unit 27 Display data generation unit 29 Communication control unit 71 Button 101 Analysis program

Claims (8)

A questionnaire including a plurality of questions is created and provided via a network, and a counseling device that collects and analyzes responses to the provided questionnaire over a plurality of days;
An answer receiving means for receiving a questionnaire provided by the counseling device via the network, and receiving an input of an answer to the questionnaire over a plurality of days;
A counseling system including
The counseling device
A first question, a second question that is a question about an image recalled with respect to an answer to the first question, and a subjective feeling about an answer to the first question included in the first question group Questionnaire creation means for creating a questionnaire by mixing the third question, which is a question,
Answer collecting means for collecting answers to the questionnaire created by the questionnaire creating means;
Among the answers to the questionnaire collected by the answer collecting means, an answer recording means for recording an answer result for the third question over a plurality of days;
An answer analyzing means for analyzing an answer result for the third question based on the answer result recorded by the answer recording means;
A result display means for displaying the analysis result obtained by the answer analysis means;
A counseling system characterized by comprising: A counseling device that creates a questionnaire including a plurality of questions, provides it via a network, and collects and analyzes responses to the provided questionnaire over a plurality of days,
A first question, a second question that is a question about an image recalled with respect to an answer to the first question, and a subjective feeling about an answer to the first question included in the first question group Questionnaire creation means for creating a questionnaire by mixing the third question, which is a question,
Answer collecting means for collecting answers to the questionnaire created by the questionnaire creating means;
Among the answers to the questionnaire collected by the answer collecting means, an answer recording means for recording an answer result for the third question over a plurality of days;
An answer analyzing means for analyzing an answer result for the third question based on the answer result recorded by the answer recording means;
A result display means for displaying the analysis result obtained by the answer analysis means;
A counseling device comprising: The third question includes a question about the subjective feelings of the respondent's self and a question about the subjective feelings of the other person;
The questionnaire creation means creates a questionnaire by mixing a question about a subjective feeling of a respondent with respect to a self and a question about a subjective feeling with respect to another person in the first question and the second question. The counseling device according to claim 2. The respondent's subjective emotional questions include self-assessment questions, which are questions about the level of self-evaluation, and self-request questions, which are questions about the self's contribution to subjective emotions. Questions about emotional emotions include other-requested questions that are questions about the contribution of others to subjective emotions,
The answer analyzing means includes
3. The answer result for the third question is analyzed based on the evaluation level of the answer to the self-assessment question and the answer results for the self-request question and the other-person request question. Or the counseling apparatus of 3. The result display means includes:
The time-dependent change of the analysis result by the analysis means of the third question is displayed using a vector, and the analysis result of the answer result by a plurality of respondents is displayed by synthesizing the vector. The counseling device according to any one of claims 2 to 4.   At least a part of the first question, at least a part of the second question, and at least a part of the third question are questions that are answered by an answerer arbitrarily entering characters. The counseling device according to any one of claims 2 to 5. A first question, a second question that is a question about an image recalled with respect to an answer to the first question, and a subjective feeling about an answer to the first question included in the first question group Questionnaire creation means for creating a questionnaire by mixing a third question that is a question, answer collection means for collecting answers to the questionnaire created by the questionnaire creation means, and survey questionnaires collected by the answer collection means Of the answers, an answer recording means for recording the answer results for the third question over a plurality of days, and an answer for analyzing the answer results for the third question based on the answer results recorded by the answer recording means A counseling device comprising: analysis means; and result display means for displaying the analysis result obtained by the answer analysis means. Accordingly, to create a survey including a plurality of questions, as well as provided through a network, a counseling method of analysis by collecting answers to a questionnaire that provided over multiple days,
The questionnaire creating means includes a first question, a second question that is a question about an image recalled with respect to an answer to the first question, and a question about a subjective feeling about the answer to the first question. A questionnaire creation step for creating a questionnaire by mixing the third question,
The answer collection means for collecting answers to the questionnaire created in the questionnaire creating step;
An answer recording step in which the answer recording means records an answer result for the third question over a plurality of days among the answers of the questionnaire collected in the answer collecting step;
The answer analyzing means, and answer analysis step based on said answers recorded recorded answers in step analyzes the answer to the third question,
A result display step in which the result display means displays the analysis result obtained in the answer analysis step;
A counseling method comprising: A counseling control program that creates a questionnaire including multiple questions, provides it via a network, and collects and analyzes responses to the provided questionnaire over multiple days,
On the computer,
A first question, a second question that is a question about an image recalled with respect to an answer to the first question, and a third question that is a question about a subjective feeling about the answer to the first question And a questionnaire creation function to create a questionnaire by mixing
An answer collection function for collecting answers to the questionnaire created by the questionnaire creation function;
Among the answers to the questionnaire collected by the answer collection function, an answer recording function for recording the answer results for the third question over a plurality of days;
An answer analysis function for analyzing an answer result for the third question based on the answer result recorded by the answer recording function;
A result display function for displaying the analysis result obtained in the answer analysis function;
A counseling control program characterized by realizing

Images