JP2005275631A - Monitoring center server and monitoring device - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To reduce a human error and delay in response by restoring a carrying apparatus, for example, an elevator not through a judgment of a monitoring personnel. <P>SOLUTION: A restoring control device 106 inputs an analysis result of an operation situation of the failed carrying apparatus and a collating result between each image of the carrying apparatuses in a normal state and in a failure state. A restoring object determining part 202 determines a restoring target of the failed carrying apparatus caused by fire, flood, catching of something, or the like in accordance with the analysis result and the collating result. A restoring command selection part 203 selects a command corresponding to the restoring object from a restoring command storage part 209 to attempt to restore the carrying apparatus on the basis of the selected command. A restoring completion determining part 206 confirms the completion of the restoring of the carrying apparatus and a repeating section 207 repeats the determination of the restoring object, command selection and restoring of the carrying apparatus if the restoring has not completed yet. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a monitoring center server and a monitoring device in a monitoring system for a transportation device.

  In a conventional transport device monitoring system, a method of incorporating various sensors and devices for detecting a failure of the transport device has been developed (Patent Documents 1, 2, and 3).

  In addition, there is a case where dedicated hardware or software on the elevator side detects a passenger's confinement state (Patent Document 4).

In addition, there is a system in which the system reports a failure of the transport device to the monitoring center, and a monitoring person in the monitoring center makes a visual judgment to deal with the failure manually (Patent Document 5).
JP 2001-58765 A JP 2000-238968 A JP 2003-40541 A JP 2002-326776 A Japanese Patent Laid-Open No. 7-257842

  In the conventional transportation device monitoring system, the failure of the transportation device and passenger confinement are detected and reported to the monitoring center. However, recovery of the transportation device requires the judgment of a supervisor, so human error and response delays occur. Could occur.

  The present invention was made to solve the above-mentioned problems, and it is possible to improve human error and response delay by judging the situation without using the judgment of the supervisor and restoring the transportation device. Objective.

The monitoring center server of the present invention is
A normal-time image storage unit that stores image data of the conveyance device during normal operation of the conveyance device as a normal-time image;
A communication device for receiving a failure report of the transport device, operating status data indicating the operating status of the transport device, and image data of the transport device;
A data analysis device that analyzes the operation status data received by the communication device and outputs an analysis result;
An image collation device that collates the image data received by the communication device with the normal image stored in the normal image storage unit and outputs a collation result;
A recovery control device that inputs an analysis result output from the data analysis device and a verification result output from the image verification device and sequentially transmits a plurality of recovery commands to the transport device to attempt to recover the failure of the transport device;

The recovery control device is
A recovery command selection unit that selects one recovery command from a plurality of recovery commands based on the analysis result and the verification result;
A recovery command transmission unit that transmits the recovery command selected by the recovery command selection unit to the transport device; and
In order to obtain the result of the recovery command sent by the recovery command sending unit to the transport device, the collection command transmission for sending the transport command to the transport device to collect the operation status data indicating the operation status of the transport device and the image data of the transport device And
Input the analysis result output by the data analysis device based on the operation status data received by the collection command and the verification result output by the image verification device based on the image data received by the collection command. A recovery completion determination unit that determines the completion of recovery based on
When the recovery completion determination unit determines that the recovery has not been performed, the recovery command selection unit, the recovery command transmission unit, the collection command transmission unit, and a repetition unit that repeatedly operates the recovery completion determination unit, To do.

The recovery control device includes a recovery command storage unit that stores a plurality of recovery commands and their processing order in advance, corresponding to the recovery target of the transporting device,
The recovery command selection unit determines a recovery target of the transport device from the analysis result output by the data analysis device and the verification result output by the image verification device, and stores the recovery command in the recovery command storage unit based on the recovery target The recovery command is selected in the processing order.

  The transport device is an elevator.

  According to the present invention, it is possible to determine the situation without the monitoring staff's judgment and restore the transport device. Thereby, there is an effect of improving human error and response delay.

In addition, by confirming the recovery status of the transport device and retrying the recovery processing, the reliability of the recovery processing of the transport device is improved,
Further, by preparing in advance a plurality of recovery commands corresponding to the recovery target of the transport device and the processing order thereof, there is an effect that the recovery processing of the transport device is appropriate and the time is shortened.

Embodiment 1 FIG.
Configuration of the transport device monitoring system according to the first embodiment, the configuration of the recovery control device 106 of the monitoring center server 100, the determination method of the recovery target, the operation from the failure occurrence to the recovery of the elevator car, the appearance and hardware of the monitoring center server 100 The hardware configuration will be described.

  FIG. 1 is a configuration diagram of a transporter monitoring system in the first embodiment.

  The configuration of the transport device monitoring system will be described with reference to FIG.

  In FIG. 1, the monitoring center server 100 is connected to a transportation device such as an elevator A 110 and an elevator B 120 via the Internet 701.

  The monitoring center server 100 includes a communication device 101, a received image storage unit 102, a data analysis device 103, an image collation device 104, a normal image group storage unit 105, and a recovery control device 106, and is connected to the Internet 701 via the communication device 101. Connected.

  The elevator A110 includes an interphone device A111, a failure detection device A112, a notification device A113, a sensor A114, and a photographing device A115.

  Moreover, although embodiment demonstrates the conveying apparatus by the elevator, the conveying apparatus does not need to be an elevator.

  For example, a gondola, a cable car, a ropeway, a ferris wheel, etc. may be used.

  In the monitoring center server 100, the communication device 101 is a device that connects the monitoring center server 100 and the Internet 701, and exchanges data with an elevator side such as the elevator A110 and the elevator B120 according to a prescribed communication procedure.

  The data to be sent and received includes an elevator failure report, elevator car image data acquired by the imaging device (hereinafter referred to as received image data), and elevator operating status detected by various sensors (hereinafter referred to as operating data). Command for operating the elevator).

  Examples of the photographing apparatus include a video camera, a camera, and an infrared camera.

  Sensors include those that detect fire, those that detect flooding, and those that detect the open / closed state of a door.

  Moreover, the sensor is installed in each elevator and each floor.

  The received image storage unit 102 is a storage unit that stores received image data.

  The normal-time image group storage unit 105 is a storage unit that stores image data (hereinafter referred to as normal-time image data) of an elevator car prepared in normal operation.

  Normal operation indicates a state in which an abnormal state (passenger is trapped, fire is occurring, water is inundated, an object is stuck at the entrance, etc.) has not occurred.

  The image matching device 104 inputs the received image data stored in the received image storage unit 102 and the normal image data stored in the normal image group storage unit 105, and compares the received image data with the normal image data. This is a device that outputs a collation result.

  The data analysis device 103 is a device that inputs operation status data received by the communication device, analyzes the operation status data, and outputs an analysis result.

  The restoration control device 106 inputs the analysis result of the data analysis device 103 and the collation result of the image collation device 104 in order to restore the elevator by sequentially sending a plurality of restoration commands to the elevator. This device controls command selection and recovery confirmation.

  In the elevator A110, the intercom device A111 is a device that notifies the monitoring center server 100 of the failure of the elevator via the alarm device A113 when the activation button is pressed by a passenger in the elevator car.

  The failure detection device A112 is a device that detects an elevator failure based on the operation status data and notifies the monitoring center server 100 of the elevator failure via the alarm device A113.

  The reporting device A113 is a device that notifies the monitoring center server 100 of an elevator failure received from the intercom device A111 and the failure detection device A112.

  The sensor A 114 is a sensor that detects an operation state unique to the elevator A car such as the floor of the elevator A car and whether the elevator A car door is open.

  Sensors attached to each floor, such as the second floor sensor 132, the third floor sensor 133, and the fourth floor sensor 134, detect fires, flooding, and the like related to the operation of each elevator.

  In addition, each elevator detects an elevator failure device (failure detection device B122), a device that notifies the monitoring center server 100 of the failure (notification device B123), and an elevator car operating status, such as the elevator B120. And a device for obtaining an image of an elevator car (photographing device B125).

  FIG. 2 is a configuration diagram of the recovery control apparatus 106 according to the first embodiment.

  The configuration of the recovery control device 106 will be described with reference to FIG.

  The recovery control device 106 inputs the analysis result of the data analysis device 103 and the verification result of the image verification device 104.

  The remote operation determination unit 201 determines the presence or absence of passengers in the elevator car based on the analysis result. When it is determined that there is a passenger, the control is transferred to the recovery target determination unit 202, and when it is determined that the passenger is absent, a failure is notified to a monitoring person and an engineer, and the control of the recovery control device is finished.

  The recovery target determination unit 202 determines a recovery target based on the analysis result and the collation result.

  Recovery targets include failures recovered by supervisors and technicians, fire failures recovered by command execution, flood failures recovered by command execution, and scissors recovered by command execution Failure, and other failures that are recovered by command execution.

  When the recovery target judgment result is based on command execution, the command information is output to the recovery command selection unit 203 as the judgment result, and when the recovery target judgment result is based on a monitoring person or engineer, the monitoring person Then, the failure is notified to the engineer, and the control of the recovery control device 106 is finished.

  The recovery command selection unit 203 selects a recovery command from the recovery command storage unit 209 based on the command information input from the recovery target determination unit 202.

  The recovery command storage unit 209 stores a plurality of recovery commands in advance.

  The recovery command transmission unit 204 outputs the recovery command selected by the recovery command selection unit 203 to the communication device 101 and transmits it to the elevator via the communication device 101.

  The collection command transmission unit 205 outputs a collection command for collecting the operation status data and the received image data to the communication device 101 in order to obtain the result of the recovery command transmitted from the recovery command transmission unit 204 to the elevator. To the elevator via

  The restoration completion determination unit 206 outputs the analysis result output by the data analysis device 103 based on the operation status data received by the collection command and the verification result output by the image verification device 104 based on the image data received by the collection command. Based on the analysis result and the collation result, the completion of the recovery is determined.

  When the repetition unit 207 determines that the recovery completion determination unit 206 has not recovered, the recovery unit determination unit 202, the recovery command selection unit 203, the recovery command transmission unit 204, the collection command transmission unit 205, and the recovery completion determination unit 206 Is operated repeatedly.

  Also, the number of times of recovery processing for counting the number of times of repeated operations is stored, the number of times of recovery processing is incremented by 1 when performing repeated operations, and the number of times of recovery processing is cleared to 1 when not performing repeated operations.

  When it is determined that the recovery has been made, the control is transferred to the test run unit 208.

  The test operation unit 208 outputs a test operation command to the communication device 101 and transmits it to the elevator via the communication device 101. If there is no abnormality in the trial run of the elevator by executing the trial run command, the supervisor and engineer are notified that the restoration by the command has been completed.

  FIG. 3 is a flowchart of the recovery target determination unit 202 in the first embodiment.

  A method for determining a recovery target performed by the recovery target determination unit 202 will be described with reference to FIG.

  The analysis results include the current floor of the elevator car, the moving direction of the elevator car, the presence / absence of a fire, the floor where the fire occurred, the presence / absence of flooding, and the open / closed state of the door.

  The collation result includes the state of the scissors indicating whether something is caught in the door.

  The number of restoration processes is a value stored in the storage device, and is incremented by 1 when the initial value is 1 and the repetitive unit 207 performs a repetitive operation.

  The restoration target determination unit 202 inputs the analysis result output from the data analysis apparatus 103, the comparison result output from the image collation apparatus 104, and the number of restoration processes.

  When the number of times of restoration processing is the first time (S101), it is determined whether the restoration target is a fire based on the analysis result (S102).

  If the restoration target is a fire (S102), the floor where the fire occurred is determined based on the analysis result (S103), and the movement is based on the floor where the fire occurred and the floor where the elevator car is included in the analysis result The direction is determined (S104), and the command name of the command moving in the determined moving direction is output as command information (S105).

  If the recovery target is not a fire (S102), it is determined whether the recovery target is flooded based on the analysis result (S106).

  When the restoration target is flooded (S106), the command name of the command that moves up one floor is output as command information (S107).

  When the restoration target is not flooded (S106), the open / closed state of the door is determined based on the analysis result (S108).

  If the door is not fully open (S108), it is determined whether the object to be restored is an object scissor based on the collation result (S109).

  When the object to be restored is a scissor state (S109), the operation at the time of restoration processing is determined based on the past operation of the elevator car included in the analysis result (S110), and the determined operation (the past operation of the elevator car) The command name of the command to be moved to (opposite operation) is output as command information (S111).

  For example, when the elevator car is raised by 1 m in the state of an object, the command for lowering the elevator car by 1 m and then opening the door is sequentially transmitted.

  If the object to be restored is not in the scissors state (S109), the command name of the command for resetting the elevator state is output as command information (S112).

  The command to be reset here is a command for setting the elevator to an initial state.

  When the door is fully open (S108), the failure is reported to the monitoring staff and the engineer (S113).

  If the number of times of restoration processing is not the first time (S101), the command name of the command for resetting the elevator state is output as command information (S114).

  FIG. 4 is a flowchart of the transporter monitoring system in the first embodiment.

  The flow of operations from the occurrence of an elevator failure to recovery will be described with reference to FIG.

  The monitoring center server 100 performs the following operations upon receiving an elevator failure notification.

  The operating state data and the received image data are received from the elevator via the communication device 101, and the received image is stored in the received image storage unit 102 (S201).

  The data analysis device 103 analyzes the operation status data (S202).

  The image collation device 104 collates the received image data stored in the received image storage unit 102 with the normal image data stored in the normal image group storage unit 105 (S203).

  When the recovery control device 106 determines that the remote operation target is based on the analysis result of the data analysis device 103 and the analysis result of the image matching device 104 (S204), the recovery control device 106 determines the recovery target (S205) and responds to the determination result. A command to be performed is selected from the recovery command storage unit 209 (S206), the selected recovery command is transmitted to the elevator via the communication device 101 (S207), and the elevator is remotely operated using the recovery command (S208), and collected. The command is transmitted to the elevator via the communication device 101 (S209).

  The operating status data and the received image data are received from the elevator via the communication device 101, and the received image is stored in the received image storage unit 102 (S210).

  The data analysis device 103 analyzes the operation status data (S211).

  The image collation device 104 collates the received image data stored in the received image storage unit 102 with the normal image data stored in the normal image group storage unit 105 (S212).

  The restoration control device 106 determines whether restoration of the elevator is completed based on the analysis result of the data analysis device 103 and the analysis result of the image collation device 104 (S213). The command is transmitted to the elevator via the communication device 101 (S215), and the trial run of the elevator is executed using the trial run command (S216).

  As a result, the elevator starts normal operation.

  Further, the restoration control device 106 determines whether or not the restoration of the elevator is completed (S213), and when the restoration is not completed (S214), the operation from the judgment of restoration target (S205) to the judgment of restoration completion (S313). repeat.

  As a result, the elevator starts normal operation.

  Further, when the recovery control device 106 determines that it is not subject to remote operation (S204), it reports the failure of the elevator to the supervisor and engineer (S217).

  As a result, the elevator is restored to a supervisor or engineer and starts normal operation.

  FIG. 5 is a diagram illustrating an appearance of the monitoring center server 100 according to the first embodiment.

  5, the monitoring center server 100 includes a system unit 400, a CRT (Cathode Ray Tube) display device 341, a keyboard (K / B) 342, a mouse 343, a compact disk device (CDD) 386, a printer device 387, and a scanner device 388. These are connected by a cable.

  Further, the monitoring center server 100 is connected to the FAX machine 510 and the telephone 520 with a cable, and is connected to the Internet 701 via a local area network (LAN) 305 and a web server 700.

  FIG. 6 is a hardware configuration diagram of the monitoring center server 100 according to the first embodiment.

  In FIG. 6, the monitoring center server 100 includes a CPU (Central Processing Unit) 337 that executes a program. The CPU 337 includes a ROM 339, a RAM 340, a communication board 344, a CRT display device 341, a K / B 342, a mouse 343, an FDD (Flexible Disk Drive) 345, a magnetic disk device 346, a CDD 386, a printer device 387, and a scanner device 388 via a bus 338. Connected with.

  The RAM 340 is an example of a volatile memory. The ROM 339, the FDD 345, the CDD 386, the magnetic disk device 346, and the optical disk device are examples of nonvolatile memories. These are examples of a storage device or a storage unit.

  The communication board 344 is connected to the FAX machine 510, the telephone 520, the LAN 305, and the like.

  For example, the communication board 344, the K / B 342, the FDD 345, and the like are examples of the information input unit.

  Further, for example, the communication board 344, the scanner device 388, the CRT display device 341, and the like are examples of an output unit.

  Here, the communication board is not limited to the LAN 305, and may be directly connected to the Internet 701 or a WAN (wide area network) such as ISDN. When directly connected to a WAN such as the Internet 701 or ISDN, the monitoring center server 100 is connected to a WAN such as the Internet 701 or ISDN, and the web server 700 is unnecessary.

  The magnetic disk device 346 stores an operating system (OS) 347, a window system 348, a program group 349, and a file group 350. The program group is executed by the CPU 337, the OS 347, and the window system 348.

  The program group 349 stores programs that execute the functions described as “˜unit” and “˜device” in the description of the embodiment. The program is read and executed by the CPU.

  In the file group 350, what is described as “determination result”, “calculation result”, and “processing result” in the description of the embodiment is stored as “˜file”.

  In addition, an arrow portion of the flowchart described in the description of the embodiment mainly indicates input / output of data, and the data for the input / output of the data includes a magnetic disk device 346, an FD (Flexible Disk), an optical disk, a CD ( It is recorded on other recording media such as a compact disc, MD (mini disc), and DVD (Digital Versatile Disk). Alternatively, it is transmitted through a signal line or other transmission medium.

  In addition, what has been described as “˜unit” and “˜device” in the description of the embodiments may be realized by firmware stored in the ROM 339. Alternatively, it may be implemented by software alone, hardware alone, a combination of software and hardware, or a combination of firmware.

  The programs for carrying out the embodiments described below also include other such as magnetic disk device 346, FD (Flexible Disk), optical disk, CD (compact disk), MD (mini disk), DVD (Digital Versatile Disk), etc. You may memorize | store using the recording device by this recording medium.

Embodiment 2. FIG.
In the first embodiment, the recovery target determination unit 202 determines the recovery commands to be transmitted to the elevator and their order, and the recovery command selection unit 203 receives the recovery command determined by the recovery target determination unit 202 from the recovery command storage unit 209. Selected.

  Here, in the second embodiment, the recovery command storage unit 209 stores in advance a plurality of recovery commands corresponding to the recovery target and the processing order thereof, the recovery target determination unit 202 determines the recovery target, and the recovery command selection unit 203 An example of selecting a recovery command from the recovery command storage unit 209 based on the recovery target determined by the recovery target determination unit 202 and the number of recovery processes will be described.

  The configuration of the transport device monitoring system according to the second embodiment, the configuration of the recovery control device 106 of the monitoring center server 100, the operation from the occurrence of an elevator failure to the recovery, the appearance and the hardware configuration of the monitoring center server 100 are as described in the above embodiment. It is the same as 1.

  FIG. 7 is a flowchart of the recovery target determination unit 202 in the second embodiment.

  A method for determining a recovery target in the recovery target determination unit 202 according to the second embodiment will be described with reference to FIG.

  The analysis results include the current floor of the elevator car, the moving direction of the elevator car, the presence / absence of a fire, the floor where the fire occurred, the presence / absence of flooding, and the open / closed state of the door.

  The matching result includes the state of the scissors indicating whether something is caught in the door.

  The number of restoration processes is a value stored in the storage device, and is incremented by 1 when the initial value is 1 and the repetitive unit 207 performs a repetitive operation.

  The command information includes a recovery target, the number of times of recovery processing, and parameters set for the command.

  The restoration target determination unit 202 inputs the analysis result output from the data analysis apparatus 103, the comparison result output from the image collation apparatus 104, and the number of restoration processes.

  When the number of times of restoration processing is the first time (S301), it is determined whether the restoration target is a fire based on the analysis result (S302).

  If the restoration target is a fire (S302), the command information on the floor where the restoration target is fire, the number of restorations is the first, the floor where the parameter is included in the analysis result and the elevator car currently included in the analysis result Is set and output (S303).

  If the recovery target is not a fire (S302), it is determined whether the recovery target is flooded based on the analysis result (S304).

  When the restoration target is flooded (S304), command information is set and output on the floor where the restoration target is flooded, the number of restorations is the first, and the parameter is the current floor of the elevator car included in the analysis result (S305).

  When the restoration target is not flooded (S304), the open / closed state of the door is determined based on the analysis result (S306).

  When the door is not fully opened (S306), it is determined whether the object to be restored is an object scissor based on the collation result (S307).

  When the restoration target is an object scissor state (S307), the restoration target is sandwiched between the objects, the number of restorations is set to the first time, and the parameter is set and output in the moving direction of the elevator car included in the analysis result (S308).

  If the recovery target is not in the scissors state (S307), the command information is set and output with the recovery target as the other, the first recovery count, and no parameters (S309).

  When the door is fully open (S306), the failure is reported to the monitoring staff and the engineer (S310).

  If the number of times of restoration processing is not the first time (S301), the number of times of restoration processing included in the command information set when the number of times of restoration processing is the first time is reset and command information is output (S311).

  FIG. 8 is a diagram illustrating input / output data of the recovery command selection unit 203 according to the second embodiment.

  A recovery command selection method in the recovery command selection unit 203 based on the determination result of the recovery target determination unit 202 will be described with reference to FIG.

  The recovery command storage unit 209 stores a plurality of recovery commands and their output orders corresponding to the recovery targets.

  The recovery command selection unit 203 inputs command information from the recovery target determination unit 202, selects a recovery target included in the command information and a command corresponding to the number of recovery processes included in the command information from the recovery command storage unit 209, Based on the parameters included in the command information, parameters are set for the selected command, and the command with the parameters set is output to the recovery command transmission unit 204 as a recovery command.

  In the case of Example 1, the recovery command selection unit 203 selects the command 11 corresponding to the recovery target fire included in the command information and the first recovery processing count, which is the recovery target fire and the processing order is 1, as the recovery command. Select from the storage unit 209.

  Similarly to Example 1, in Example 2, the recovery target is fire and the command 12 whose processing order is 2 is selected. In Example 3, the recovery target is flooded and the processing order of 2 is selected.

  As described above, in the embodiment, in remote monitoring of an elevator, several types of normal operation images taken by a monitoring camera installed in the elevator car are stored in advance on the monitoring center server side, and a failure occurs. By confirming the situation in comparison with the image taken after the recovery process from the monitoring center server side, it becomes possible to unmanned work that has been visually confirmed by an operator in the past.

  Also, by performing image comparison processing on the monitoring center server side, the processing load on the elevator side is reduced, and the addition of dedicated hardware and software for each elevator is not necessary.

  Even when the elevator side does not determine or fails, the passenger can be rescued by recovering the elevator from a remote location by reporting to the monitoring center server using the intercom in the elevator car.

The block diagram of the conveying apparatus monitoring system in Embodiment 1. FIG. FIG. 3 is a configuration diagram of a recovery control apparatus 106 according to the first embodiment. 5 is a flowchart of a recovery target determination unit 202 in the first embodiment. 4 is a flowchart of the transport device monitoring system in the first embodiment. The figure which shows the external appearance of the conveying apparatus monitoring system in Embodiment 1. FIG. FIG. 3 is a hardware configuration diagram of the transport device monitoring system in the first embodiment. 9 is a flowchart of a recovery target determination unit 202 in the second embodiment. The figure which shows the input-output data of the recovery command selection part 203 in Embodiment 2. FIG.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 100 Monitoring center server, 101 Communication apparatus, 102 Received image memory | storage part, 103 Data analysis apparatus, 104 Image collation apparatus, 105 Normal image group memory | storage part, 106 Restoration control apparatus, 110 Elevator A, 111 Intercom apparatus A, 112 Fault detection Device A, 113 Reporting device A, 114 Sensor A, 115 Imaging device A, 120 Elevator B, 122 Failure detection device B, 123 Notification device B, 124 Sensor B, 125 Imaging device B, 132 Second floor sensor, 133 3 Floor sensor, 134 4th floor sensor, 201 Remote operation determination unit, 202 Recovery target determination unit, 203 Recovery command selection unit, 204 Recovery command transmission unit, 205 Collected command transmission unit, 206 Recovery completion determination unit, 207 Repeat unit, 208 Test run 209, recovery command storage unit, 30 LAN, 337 CPU, 338 bus, 339 ROM, 340 RAM, 341 CRT display device, 342 K / B, 343 mouse, 344 communication board, 345 FDD, 346 magnetic disk device, 347 OS, 348 window system, 349 program group, 350 files, 386 CDD, 387 printer, 388 scanner, 400 system unit, 510 FAX machine, 520 telephone, 700 web server, 701 Internet.

Claims (4)

A normal-time image storage unit that stores image data of the conveyance device during normal operation of the conveyance device as a normal-time image;
A communication device for receiving a failure report of the transport device, operating status data indicating the operating status of the transport device, and image data of the transport device;
A data analysis device that analyzes the operation status data received by the communication device and outputs an analysis result;
An image collation device that collates the image data received by the communication device with the normal image stored in the normal image storage unit and outputs a collation result;
A recovery control device that inputs the analysis result output by the data analysis device and the verification result output by the image verification device, and sends a plurality of recovery commands to the transport device in order to attempt to recover the failure of the transport device A monitoring center server characterized by The recovery control device is
A recovery command selection unit that selects one recovery command from a plurality of recovery commands based on the analysis result and the verification result;
A recovery command transmission unit that transmits the recovery command selected by the recovery command selection unit to the transport device; and
In order to obtain the result of the recovery command sent by the recovery command sending unit to the transport device, the collection command transmission for sending the transport command to the transport device to collect the operation status data indicating the operation status of the transport device and the image data of the transport device And
Input the analysis result output by the data analysis device based on the operation status data received by the collection command and the verification result output by the image verification device based on the image data received by the collection command. A recovery completion determination unit that determines the completion of recovery based on
When the recovery completion determination unit determines that the recovery has not been performed, the recovery command selection unit, the recovery command transmission unit, the collection command transmission unit, and a repetition unit that repeatedly operates the recovery completion determination unit The monitoring center server according to claim 1. The recovery control device includes a recovery command storage unit that stores a plurality of recovery commands and their processing order in advance, corresponding to the recovery target of the transporting device,
The recovery command selection unit determines a recovery target of the transport device from the analysis result output by the data analysis device and the verification result output by the image verification device, and stores the recovery command in the recovery command storage unit based on the recovery target 3. The monitoring center server according to claim 2, wherein the recovery command is selected in the processing order.   The monitoring device according to claim 1, wherein the transport device is an elevator.

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