Papers by Amir Moradi Asl
Muṭāli̒āt-i Mudīriyyat-i Gardishgarī, 2018
Understanding customer's needs is one of the most fundamental requirements for the survival o... more Understanding customer's needs is one of the most fundamental requirements for the survival of organizations in today's world. With understanding customer needs, and trying to meet them a major step towards customer satisfaction is taken and for this reason, customer-oriented organizations place their knowledge of needs, requirements and, most important of all, the factors that affect customer satisfaction at the top of their studies. Considering the very important role of the organization's human resources in satisfying customers, the present study seeks to examine the social-personality characteristics of employees on the customers' satisfaction of the Mizban restaurant located in Babolsar. The present study was carried out using a survey method. The statistical population of this study is the customers of the Mizban restaurant. The results of the research showed that customer satisfaction has a meaningful relationship with the five variables of extroversion, consi...
Journal of Research and Rural Planning, 2017
Purpose: Janat Rudbar is one of the important tourist destinations in rural areas of Ramsar in Ma... more Purpose: Janat Rudbar is one of the important tourist destinations in rural areas of Ramsar in Mazandaran. The purpose of this study is to investigate the attitude of the local community towards the development of ecotourism, its effects and consequences, their level of support, and the factors affecting it. Method: The method is survey and cross-sectional. The sample of the study consists of households of Janat Rudbar in Ramsar, Mazandaran. Research data was collected by applying census method. Findings: The results of the research showed that, firstly, the attitude of the local community towards ecotourism is positive; secondly, the local community is aware of the socio-cultural, economic, and environmental impacts of the rural development projects; and, finally, the level of support of the local community of ecotourism development is relatively high. Moreover, the results of the research have shown that there is a relationship between local community supports from ecotourism deve...
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Papers by Amir Moradi Asl