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A behavioural measure of information work

Author

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  • Schement, Jorge Reina
  • Lievrouw, Leah

Abstract

Information work is defined from a behavioural perspective, as the manipulation of information, when performed by workers. A set of activities characterizing information work are identified, drawing on Blooms Taxonomy as the reference source. Using this measure, the 1977 Dictionary of Occupation Titles was content analysed to identify those occupations which could be behaviourally classified as information work. 40% of all occupations were determined to be informational in work behaviour. These occupations were found across all sectors, although they were concentrated in the service sector. Many occupations, old and new, have taken on an informational character.

Suggested Citation

  • Schement, Jorge Reina & Lievrouw, Leah, 1984. "A behavioural measure of information work," Telecommunications Policy, Elsevier, vol. 8(4), pages 321-334, December.
    • Handle: RePEc:eee:telpol:v:8:y:1984:i:4:p:321-334
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    Cited by:

    1. Julian Newman, 2001. "Some Observations on the Semantics of “Information”," Information Systems Frontiers, Springer, vol. 3(2), pages 155-167, June.

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