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it only returns agents that have an assigned request but not the rest. I am trying to graph agent pool utilisation and need a way to find used agents / total agents.
Thanks
The text was updated successfully, but these errors were encountered:
I am trying to retrieve all agents and see if they have a currently assigned request, however if I join the two metrics:
it only returns agents that have an assigned request but not the rest. I am trying to graph agent pool utilisation and need a way to find used agents / total agents.
Thanks
The text was updated successfully, but these errors were encountered: