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how-to-design-good-reputation.md

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How to Design a Good Reputation System

Initial Group Members: Arthur Brock, Grace Rachmany, Jakub Lanc, AJ, Alex, Ethan Brown, Edward C, James Foley, Kaliya Young, Eric Welton

(We’ve broken into 3 sub-groups. One group is doing a “How to” guide for reputation design.)

Group 1: Abstract

Common mistakes built into reputation systems create mixed signals, confuse users, and alienate or exclude certain populations. Many recognize the need for trust-enhancing reputation, but carry in unconscious assumptions which undermine the effectiveness of their design. This document is a “how to” guide intended to help you challenge your hidden assumptions, walk you through critical decisions, and design an effective reputation framework.