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customer-churn-analysis

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This project aims to predict bank customer churn using a dataset derived from the Bank Customer Churn Prediction dataset available on Kaggle. The dataset for this competition has been generated from a deep learning model trained on the original dataset, with feature distributions being similar but not identical to the original data.

  • Updated Jun 3, 2024
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The core purpose of this study is to find the impact of Sentiment Analysis in predicting customer churn for the e-commerce industry by employing different predictive models. Furthermore, the study is also focused on observing which model is best in a more accurate prediction for determining the churn rate of customers.

  • Updated Jul 24, 2024
  • Jupyter Notebook

Customer retention is a critical stage for customer relationship management (CRM), especially for established businesses after their initial exponential growth. Churn management or attrition management is important as when customers leave, there arenegative impacts on revenues. Churn analytics has been widely applied to proactive customer retent…

  • Updated Jul 9, 2022

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