This is an Agent Pop Up application to alert the agent with URL/POPUP or URL notification when he/she receives the call.

PHP Web based Contact Center for UA e-commerce businesses based on Asterisk with live connections to Ukrainian local Distributors to monitor in-stock items

Allow Agents to change queues via UCCX Api v11.x without admin/supervisor rights

French Conversational Speech Data

iOS app for car towing service

Predict which customers should a call-center call for greater assertiveness in a sale

JavaScript client for browser based integration with Accolades (the call management system from VoIPIT).

Urdu Conversational Speech Data

An open source Java application developed in order to aid call center agents in keeping track of their orders and orders per hour to meet their quotas effectively.

513-Hours-Japanese-Conversational-Speech-Data-by-Telephone

Agent Insights & Call Activity at Your Fingertips. This Power BI dashboard tracks calls answered, answer speed, & customer satisfaction. Built with Power BI & Excel.

display call center dashboard to tableau public

Brazilian Portuguese Conversational Speech Data

Indonesian conversational speech data

Call center training tips website.

Synchronize Five9 and Odoo

Analyzed a call center dataset for the month of October 2022 using Excel

Configure Twilio Flex with direct inward dial (DID) for all contact center agents.

Call center

全新工作手机paas能力整合，提供全场景客户沟通留存，电话、短信、微信记录api实时查看