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the screen stays black or empty #35

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miwok72 opened this issue Jan 18, 2019 · 6 comments
Closed

the screen stays black or empty #35

miwok72 opened this issue Jan 18, 2019 · 6 comments
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bug Something isn't working

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@miwok72
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miwok72 commented Jan 18, 2019

Hello,
does not work for me ...
first you see in the middle a few rotating rings, even after a while the screen stays black ...
0.0.7 portable on Win7 64bit
First I installed the 0.0.5 portable, then the version 0.0.7 via setup and then the version 0.0.7 portable (after uninstalling 0.0.7 via uninstall)

@thomasnordquist
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Thank you for reporting this issue. You are the second person with this issue, so it is kind of important to me to find out how this happens.
Did the 0.0.5 portable work?

It could be that a configuration is corrupt.

If you want to help me investigate you can probably see the error by editing the desktop shortcut of the MQTT-Explorer. Add x --debug as arguments and the developer console will open.
bildschirmfoto 2019-01-18 um 09 34 06

Errors should then be visible under the section "Console":
bildschirmfoto 2019-01-18 um 09 38 05

A screenshot / copy of the error text would really help.

How to (probably) resolve the issue for you

I suppose deleting the directory should fix the issue, replace YOUR_USER with your username:
C:\Users\YOUR_USER\AppData\Roaming\MQTT-Explorer

The AppData directory is "hidden" you can
bildschirmfoto 2019-01-18 um 09 24 54

@thomasnordquist thomasnordquist added the bug Something isn't working label Jan 18, 2019
@miwok72
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miwok72 commented Jan 18, 2019

Thanks, here a screenshot according to your instructions. I also tested the version 0.0.5 (portable) again, here I have the same error as mentioned here: https://community.openhab.org/t/mqtt-exploration-app/64313/8

I do not delete the folder c: \ Users \ xxx \ AppData \ Roaming \ MQTT-Explorer \ so I can still test for you ...

mqtt-explorer2

@thomasnordquist
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Can you enter the following command at the bottom of the console?
(where the little blue '>' is located).

Command

localStorage.getItem('connectionSettings')

I believe I stored some garbage (data from the view) with the connection object.
If the response contains a password, please obfuscate it.

{"visible":true,"host":"localhost","protocol":"mqtt:https://","port":1883,"tls":false,"certValidation":true,"clientId":"","username":"thomas","password":"","connecting":true,"connectionId":"48803a67","error":{}}

@miwok72
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miwok72 commented Jan 18, 2019

here is the output:

{"visible":true,"host":"192.168.137.29","protocol":"mqtt:https://","port":1883,"tls":false,"certValidation":false,"clientId":"","username":"openhab","password":"xxx","connecting":false,"connectionId":"9440e910","error":{"code":5}}

@thomasnordquist
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Thank you very much, got it, rookie mistake 😅.
Thanks for your assistance, a rather stupid mistake.
Next version will have a bug reporter and an 'Ooops' screen, in case something linke this will happen again.

bildschirmfoto 2019-01-18 um 20 51 22

@miwok72
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miwok72 commented Jan 18, 2019

no problem, thank you for this great piece of software!

@miwok72 miwok72 closed this as completed Jan 18, 2019
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