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Issue Importing Users #8922

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Jaco44504 opened this issue Dec 17, 2020 · 2 comments
Open

Issue Importing Users #8922

Jaco44504 opened this issue Dec 17, 2020 · 2 comments

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@Jaco44504
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Describe the bug
I am attempting to import a list of users and have followed the guide on the Snipe-IT pages. I have tried uploading the file both through the GUI and manually to the server. When I run the import script I receive the following message -

======= Importing Items from 2020-12-17-063056-users-partialcsv =========
All Items imported successfully!

However no users are showing up in the application.

So far I have tried the following but it is still failing.
• Several different formats of spreadsheet headers
• Running the import in verbose mode (no errors)
• Turning on app debugging (no errors)
• Clearing out the php cache
• Restarting the httpd web service (multiple times)

I have been able to import locations without issues.

Version v4.9.4 - build 4437 (master)
O/S = CentOS 7
Web Server = Apache,
Install method = git clone https://github.com/snipe/snipe-it snipe-it

I have attached a copy of the csv file I'm trying to import.
Users Partial.zip

@welcome
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welcome bot commented Dec 17, 2020

👋 Thanks for opening your first issue here! If you're reporting a 🐞 bug, please make sure you include steps to reproduce it. We get a lot of issues on this repo, so please be patient and we will get back to you as soon as we can.

@Jaco44504
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Anyone have a suggestion on what to do to resolve this issue?

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