Requestable Assets

[bradrsnipeit1]

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Describe the bug
I am on version 4 of the software. This isn't necessarily a bug, but I am at a loss and don't know where else to post. I can't get to a point where a "normal user" can request an asset as show in https://snipe-it.readme.io/docs/requestable-assets. I've marked all assets and asset models as requestable. When I login as a regular user, they don't have the option to request assets. I can check them out and in as an admin. Not sure where to look. Appreciate any hints that you can provide.

Thanks,

Brad

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[Relix360]

Hello @bradrsnipeit1 does the user have the permission to see the requestables assets?

[bradrsnipeit1]

Hi @Relix360, thanks for the response. Yes, I just checked again and the user does have that permission. For the user, I go to the "Requestable Assets" page and no button. I look at the asset directly and see no button. I'm really perplexed...

[Relix360]

Hello, one more question, is the user in the same company that the asset is in? Enviado desde mi iPhone

…

El 10 dic. 2020, a la(s) 07:48, bradrsnipeit1 ***@***.***> escribió:  Hi @Relix360, thanks for the response. Yes, I just checked again and the user does have that permission. For the user, I go to the "Requestable Assets" page and no button. I look at the asset directly and see no button. I'm really perplexed... — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.

[bradrsnipeit1]

Checked, they weren't assigned to a company at all but tried to assign them both to the same company and still getting the same result.

[gitbabis]

I have the same problem. While admins can see Requestable Assets items without problem, a simple user with "View Requestable Assets" permission cannot see anything on Assets Tab.

On Assets models Tab, is working properly

[snipe]

If the user has only ever requested an asset model and not an asset, they wouldn't see anything under the requested assets tab.

[gitbabis]

The problem is that the assets are not shown for user with "View Requestable Assets" permission. So the user can not request them

[gitbabis]

I found what I had to do it. I had to assign the user in the user settings, to the same company that owns the assets.
Thank you for providing the app and support.