MessageBounced Webhook not sent

[vkperumal]

Describe the bug

Even though the message is categorized as bounce, webhook is not getting triggered

SPF, DKIM and Return path have been configured

Postal Version: 2.1.4

Expected behaviour

Webhook should be triggered

Screenshots

Bounce Webhook Configuration

Webhook History

[lvaro22]

I have the same problem. Other type of webhooks are sent perfectly, but bounced ones not.
¿Any solution? ¿Or it is a version bug?

[willpower232]

The code still seems present so I'm not sure what the problem could be.

postal/lib/postal/message_db/message.rb

Lines 439 to 442 in 2f62baa

	def bounce!(bounce_message)
	create_delivery("Bounced", details: "We've received a bounce message for this e-mail. See <msg:#{bounce_message.id}> for details.")
	SendWebhookJob.queue(:main, server_id: database.server_id, event: "MessageBounced", payload: { _original_message: id, _bounce: bounce_message.id })
	end

postal/app/jobs/unqueue_message_job.rb

Lines 90 to 98 in 2f62baa

	if queued_message.message.bounce
	log "#{log_prefix} Message is a bounce"
	original_messages = queued_message.message.original_messages
	unless original_messages.empty?
	for original_message in queued_message.message.original_messages
	queued_message.message.update(bounce_for_id: original_message.id, domain_id: original_message.domain_id)
	queued_message.message.create_delivery("Processed", details: "This has been detected as a bounce message for <msg:#{original_message.id}>.")
	original_message.bounce!(queued_message.message)
	log "#{log_prefix} Bounce linked with message #{original_message.id}"

If you're able to trigger a bounce yourself, you could try watching the logs for the workers and see if they log anything relevant but that might be challenging depending on how busy they are.

[vkperumal]

I was able to solve the problem by adding below to config/application.rb file seeing from one of the pull request.

https://github.com/postalserver/postal/pull/2477/files

config.active_record.yaml_column_permitted_classes = [Symbol, Hash, Array, ActiveSupport::HashWithIndifferentAccess]

Then I was able to get Bounce Webhooks.

[lvaro22]

It works !

Thank you so much.

[ReptoxX]

This issue is still persisting and #2477 indeed fixes that.
Is this ever going to get merged?

[chrisdeeming]

Apologies for this. I am also encountering this issue.

Is anyone able to write an idiots guide (for me, an idiot) on how to patch this directly? Assume I know barely anything about Docker and even less about Ruby.

Particularly @vkperumal as it sounds like you may have done this before :)

Much appreciated.