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Mac "Administrator Launcher Installer" says "you must be logged in as root" #4451

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dmd opened this issue Jan 23, 2021 · 4 comments
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bug Something isn't working Internal-Issue-Created An issue has been created in NextGen's internal issue tracker RS-5895 triaged

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@dmd
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dmd commented Jan 23, 2021

  1. Download the administrator launcher from

image

  1. Run it, and this pops up

image

which is nonsensical on a Mac.

@dmd dmd added the bug Something isn't working label Jan 23, 2021
@pacmano1
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pacmano1 commented Jan 29, 2021

Use the tar.gz if you can't install it as root. Not a bug. See https://www.youtube.com/watch?v=R_jM97AH2Ws, a youtube video that walks you through install in Mac to your home directory.

You can install it as root from the command line (open terminal, and run sudo su -, cd to the directory that has the installer and run it). But after install, mirth will run as root which is bad practice.

So.. "root" is a concept on MacOS, start a terminal and:

<my user name hidden here>@Mac-mini ~ % sudo su -
Password: <enter your normal login password here>
Mac-mini:~ root#
Mac-mini:~ root# whoami
root

@cturczynskyj cturczynskyj added Internal-Issue-Created An issue has been created in NextGen's internal issue tracker RS-5895 triaged labels Feb 5, 2021
@cturczynskyj
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While there is a workaround for this, it would be nicer if you didn't need root to install. We'll have to see if that's possible.

@pacmano1
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pacmano1 commented Feb 6, 2021

Yeah. The admin installer and engine installer need some work.

@ChristopherSchultz
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Root should definitely not be required on Mac. It's an application bundle (.app), or it should be. Just drag it into /Applications (or not) and let it run. There should be no special privileges necessary to run it.

I had similar issues with the launcher and so I just use the tarball for now.

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Labels
bug Something isn't working Internal-Issue-Created An issue has been created in NextGen's internal issue tracker RS-5895 triaged
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