[BUG] Mirth 4.3.0 Error in when on Dashboard - om.mirth.connect.client.core.EntityException:servlet":"org.glassfish.jersey.servlet.ServletContainer

[Chuck-Busch]

Describe the bug
A new install of Mirth 4.3.0 on Windows 11 professional for home use. I am getting an error message about every 20 seconds when I am in the Dashboard screen. The error begins with Method failed: HTTP/1.1 500 Server Error and ends with, "Caused by: com.mirth.connect.client.core.EntityException: {
"servlet":"org.glassfish.jersey.servlet.ServletContainer-294d6733",
"message":"Request failed.",
"url":"/api/4.3.0/channels/statuses/initial",
"status":"500"
}"

I have tried uninstalling and re-installing.

I am also getting this error in the Server Log

[2023-05-08 22:01:57.610] ERROR (com.mirth.connect.model.converters.ObjectXMLSerializer:264): com.thoughtworks.xstream.converters.ConversionException: No converter available
---- Debugging information ----
message : No converter available
type : java.util.Collections$EmptySet
converter : com.mirth.connect.model.converters.MigratableConverter
message[1] : Unable to make field private static final long java.util.Collections$EmptySet.serialVersionUID accessible: module java.base does not "opens java.util" to unnamed module @1cf44b49
converter[1] : com.thoughtworks.xstream.converters.reflection.ReflectionConverter

[ab-20-m]

The required configuration changes were not applied for Java 9+. See: Running Mirth Connect in Java 9 or Greater.

See also: #5391 #5392 #5577

[pacmano1]

Closed, user appeared that they might have missed the documetnation on java 9+ required vmoptions.

[Chuck-Busch]

I am still getting the error. Here are some more details:

I have copied the contents from \docs\mcservice-java9+.vmoptions to both mcserver.vmoptions and mcservice.vmoptions.
I have restarted Mirth Connect Administrator
I only get the error in the Mirth Connect Dashboard
I get it every 20 seconds

Here is the Error

Here is the entry in the Server Log

[pacmano1]

You have to restart the server process. I replicated your set up with no issues.

[pacmano1]

Going to move this to the discussion area for now.

[Chuck-Busch]

The restart of the server process worked. Thanks