[MU4 Issue] Screen Shake when MuseScore play a score

[Gai-Luron]

Sometime screen shake when MuseScore play a score. It happens randomly.
The video is at 20% speed.

Screen.Shake.mp4

[Tantacrul]

?

I have never seen anything like this before 😨.

• How often does this happen?
• What version of Windows are you using?
• Does it only happen with certain scores?

Do please add more description when logging issues to help us figure out the root cause of problems.

[Gai-Luron]

Hello,

How often does this happen?
This happens with all score and more often in play mode.

Does it only happen with certain scores?
All Score

What version of Windows are you using?
This is the complete system info
Nom du système d’exploitation Microsoft Windows 10 Professionnel
Version 10.0.19045 Build 19045
Fabricant du système d’exploitation Microsoft Corporation
Fabricant Gigabyte Technology Co., Ltd.
Modèle Z87X-UD3H
Type PC à base de x64
Processeur Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz, 3501 MHz, 4 cœur(s), 8 processeur(s)
Option régionale France
Couche d’abstraction matérielle Version = "10.0.19041.1806"
Fuseaux horaires Paris, Madrid
Mémoire physique (RAM) installée 16,0 Go
Mémoire physique totale 16,0 Go
Mémoire physique disponible 9,72 Go
Mémoire virtuelle totale 18,3 Go
Mémoire virtuelle disponible 9,33 Go
Espace pour le fichier d’échange 2,38 Go
Fichier d’échange C:\pagefile.sys
Protection DMA du noyau Désactivé
Sécurité basée sur la virtualisation Désactivé

Nom NVIDIA GeForce GTX 960
Type de carte NVIDIA GeForce GTX 960, compatible NVIDIA
Mémoire vive sur la carte (2 147 483 648) octets
Version du pilote 30.0.15.1215
Résolution 1920 x 1200 x 59 hertz
Bits/pixel 32
Pilote C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPIG.INF_AMD64_DF0BEE9F4CB9436E\NVLDDMKM.SYS (30.0.15.1215, 40,35 Mo (42 310 312 octets), 23/08/2022 21:17)

[Gai-Luron]

Change to last Nvidia Driver
Version du pilote 31.0.15.2647
Pilote C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_ADE64CD54EC2F9ED\NVLDDMKM.SYS (31.0.15.2647, 55,18 Mo (57 862 648 octets), 01/11/2022 17:02)

Same Issue

[Gai-Luron]

In windowed Musescore this doesn't seem to be happening.
But in full screen, it often happens.
Maybe an object is resized by mistake and causes this window shake.

[mccoydtromb]

I just got this (on the Beta, sorry if that's not terribly useful). Also using full screen, happened about 30 seconds after MU4 loaded up and I started playing the score. But next time I closed and opened again, no problem.

[Gai-Luron]

found where the problem is and it's not MuseScore, although it only does it with fullscreen MuseScore. This is Pcloud Drive my cloud hosting. I am attaching a video that I also sent to the Pcloud team. Maybe you can do something anyway because MuseScore is the only full-screen app that shakes.
Thanks
Robert

Issue.With.Pcloud.mp4

[Gai-Luron]

A workaroud for the user who have a Pcloud Account is to disable "Show file status icon" in Pcloud's App Parameters

[cbjeukendrup]

@Gai-Luron Is the conclusion that this is caused by another app and not MuseScore's fault, so that this issue can be closed? Or does it happen only in MuseScore and not with other full-screen apps?

[Gai-Luron]

This only happens with fullscreen MuseScore and it caused by Pcloud, my cloud application. . This doesn't happen with all my other apps when I set them to full screen. At this time, there is also flickering on the desktop icons.
It is in all cases during the refresh of the icons and the overlay that pcloud does to indicate the status of each file.
Is it worth looking for a solution as this only happens to Pcloud users? And then there is a workaround to avoid this

[cbjeukendrup]

Since this seems a somewhat niche issue, we will probably not be able to dedicate a lot of time to this. However, let's leave it open for now, and maybe we'll find a solution someday.

[Gai-Luron]

Yes, goog idea.
Thank's a lot.