Niantic support

[yoshimo]

Games like Pokemon Go & Ingress Prime are handling their support tickets via
niantic.helpshift.com
you should unblock this domain so people can get help with their games.

[mtxadmin]

This domain is present in several filterlists: ShadowWhisperer's Tracking, The Block List Project. I found some of its functionality suspicious - chats, for instance ( https://www.helpshift.com/products/chat-conversational-help/ ). But maybe you are right and this is false-positive

I removed helpshift.com, and the host file will be updated later

Thanks.