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No response when open windows terminal #17425

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Anz-03 opened this issue Jun 12, 2024 · 7 comments
Open

No response when open windows terminal #17425

Anz-03 opened this issue Jun 12, 2024 · 7 comments
Labels
Issue-Bug It either shouldn't be doing this or needs an investigation. Needs-Attention The core contributors need to come back around and look at this ASAP. Needs-Triage It's a new issue that the core contributor team needs to triage at the next triage meeting

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@Anz-03
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Anz-03 commented Jun 12, 2024

Windows Terminal version

1.20.11381.0

Windows build number

10.0.22631.3737

Other Software

No response

Steps to reproduce

Open windows terminal via shortcuts
https://github.com/microsoft/terminal/assets/106299500/358e018e-95dc-43cd-a6ff-dfc9196ec795

Expected Behavior

Open the terminal successfully.

Actual Behavior

Didn't. Have any response.

@Anz-03 Anz-03 added Issue-Bug It either shouldn't be doing this or needs an investigation. Needs-Triage It's a new issue that the core contributor team needs to triage at the next triage meeting labels Jun 12, 2024
@Anz-03
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Anz-03 commented Jun 12, 2024

By the way I didn't use the famous font render mactype.

And I tried the solution from issue #16939, Some people who have the same problem with me fixed this problem by turning off Settings-Rendering-Use the new text renderer("AtlasEngine"). But this solution doesn't work in my computer.

@carlos-zamora
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Can you share a copy of your settings.json /?

@microsoft-github-policy-service microsoft-github-policy-service bot added the Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something label Jun 12, 2024
@Anz-03
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Anz-03 commented Jun 12, 2024

Can you share a copy of your settings.json /?

{
    "$help": "https://aka.ms/terminal-documentation",
    "$schema": "https://aka.ms/terminal-profiles-schema",
    "actions": 
    [
        {
            "command": 
            {
                "action": "copy",
                "singleLine": false
            },
            "keys": "ctrl+c"
        },
        {
            "command": "paste",
            "keys": "ctrl+v"
        },
        {
            "command": 
            {
                "action": "splitPane",
                "split": "auto",
                "splitMode": "duplicate"
            },
            "keys": "alt+shift+d"
        },
        {
            "command": "find",
            "keys": "ctrl+shift+f"
        }
    ],
    "copyFormatting": "none",
    "copyOnSelect": false,
    "defaultProfile": "{574e775e-4f2a-5b96-ac1e-a2962a402336}",
    "newTabMenu": 
    [
        {
            "type": "remainingProfiles"
        }
    ],
    "profiles": 
    {
        "defaults": {},
        "list": 
        [
            {
                "commandline": "%SystemRoot%\\System32\\WindowsPowerShell\\v1.0\\powershell.exe",
                "guid": "{61c54bbd-c2c6-5271-96e7-009a87ff44bf}",
                "hidden": false,
                "name": "Windows PowerShell"
            },
            {
                "commandline": "%SystemRoot%\\System32\\cmd.exe",
                "guid": "{0caa0dad-35be-5f56-a8ff-afceeeaa6101}",
                "hidden": false,
                "name": "\u547d\u4ee4\u63d0\u793a\u7b26"
            },
            {
                "guid": "{574e775e-4f2a-5b96-ac1e-a2962a402336}",
                "hidden": false,
                "name": "PowerShell",
                "source": "Windows.Terminal.PowershellCore"
            },
            {
                "guid": "{2c4de342-38b7-51cf-b940-2309a097f518}",
                "hidden": true,
                "name": "Ubuntu",
                "source": "Windows.Terminal.Wsl"
            },
            {
                "guid": "{b453ae62-4e3d-5e58-b989-0a998ec441b8}",
                "hidden": false,
                "name": "Azure Cloud Shell",
                "source": "Windows.Terminal.Azure"
            },
            {
                "guid": "{458ea77d-d4f3-512b-b23b-9053f8892fce}",
                "hidden": false,
                "name": "Developer Command Prompt for VS 2022",
                "source": "Windows.Terminal.VisualStudio"
            },
            {
                "guid": "{d41d1772-7c7d-5137-b12e-ea2cefbf96da}",
                "hidden": false,
                "name": "Developer PowerShell for VS 2022",
                "source": "Windows.Terminal.VisualStudio"
            },
            {
                "guid": "{51855cb2-8cce-5362-8f54-464b92b32386}",
                "hidden": false,
                "name": "Ubuntu",
                "source": "CanonicalGroupLimited.Ubuntu_79rhkp1fndgsc"
            }
        ]
    },
    "schemes": 
    [
        {
            "background": "#0C0C0C",
            "black": "#0C0C0C",
            "blue": "#0037DA",
            "brightBlack": "#767676",
            "brightBlue": "#3B78FF",
            "brightCyan": "#61D6D6",
            "brightGreen": "#16C60C",
            "brightPurple": "#B4009E",
            "brightRed": "#E74856",
            "brightWhite": "#F2F2F2",
            "brightYellow": "#F9F1A5",
            "cursorColor": "#FFFFFF",
            "cyan": "#3A96DD",
            "foreground": "#CCCCCC",
            "green": "#13A10E",
            "name": "Campbell",
            "purple": "#881798",
            "red": "#C50F1F",
            "selectionBackground": "#FFFFFF",
            "white": "#CCCCCC",
            "yellow": "#C19C00"
        },
        {
            "background": "#012456",
            "black": "#0C0C0C",
            "blue": "#0037DA",
            "brightBlack": "#767676",
            "brightBlue": "#3B78FF",
            "brightCyan": "#61D6D6",
            "brightGreen": "#16C60C",
            "brightPurple": "#B4009E",
            "brightRed": "#E74856",
            "brightWhite": "#F2F2F2",
            "brightYellow": "#F9F1A5",
            "cursorColor": "#FFFFFF",
            "cyan": "#3A96DD",
            "foreground": "#CCCCCC",
            "green": "#13A10E",
            "name": "Campbell Powershell",
            "purple": "#881798",
            "red": "#C50F1F",
            "selectionBackground": "#FFFFFF",
            "white": "#CCCCCC",
            "yellow": "#C19C00"
        },
        {
            "background": "#282C34",
            "black": "#282C34",
            "blue": "#61AFEF",
            "brightBlack": "#5A6374",
            "brightBlue": "#61AFEF",
            "brightCyan": "#56B6C2",
            "brightGreen": "#98C379",
            "brightPurple": "#C678DD",
            "brightRed": "#E06C75",
            "brightWhite": "#DCDFE4",
            "brightYellow": "#E5C07B",
            "cursorColor": "#FFFFFF",
            "cyan": "#56B6C2",
            "foreground": "#DCDFE4",
            "green": "#98C379",
            "name": "One Half Dark",
            "purple": "#C678DD",
            "red": "#E06C75",
            "selectionBackground": "#FFFFFF",
            "white": "#DCDFE4",
            "yellow": "#E5C07B"
        },
        {
            "background": "#FAFAFA",
            "black": "#383A42",
            "blue": "#0184BC",
            "brightBlack": "#4F525D",
            "brightBlue": "#61AFEF",
            "brightCyan": "#56B5C1",
            "brightGreen": "#98C379",
            "brightPurple": "#C577DD",
            "brightRed": "#DF6C75",
            "brightWhite": "#FFFFFF",
            "brightYellow": "#E4C07A",
            "cursorColor": "#4F525D",
            "cyan": "#0997B3",
            "foreground": "#383A42",
            "green": "#50A14F",
            "name": "One Half Light",
            "purple": "#A626A4",
            "red": "#E45649",
            "selectionBackground": "#4F525D",
            "white": "#FAFAFA",
            "yellow": "#C18301"
        },
        {
            "background": "#002B36",
            "black": "#002B36",
            "blue": "#268BD2",
            "brightBlack": "#073642",
            "brightBlue": "#839496",
            "brightCyan": "#93A1A1",
            "brightGreen": "#586E75",
            "brightPurple": "#6C71C4",
            "brightRed": "#CB4B16",
            "brightWhite": "#FDF6E3",
            "brightYellow": "#657B83",
            "cursorColor": "#FFFFFF",
            "cyan": "#2AA198",
            "foreground": "#839496",
            "green": "#859900",
            "name": "Solarized Dark",
            "purple": "#D33682",
            "red": "#DC322F",
            "selectionBackground": "#FFFFFF",
            "white": "#EEE8D5",
            "yellow": "#B58900"
        },
        {
            "background": "#FDF6E3",
            "black": "#002B36",
            "blue": "#268BD2",
            "brightBlack": "#073642",
            "brightBlue": "#839496",
            "brightCyan": "#93A1A1",
            "brightGreen": "#586E75",
            "brightPurple": "#6C71C4",
            "brightRed": "#CB4B16",
            "brightWhite": "#FDF6E3",
            "brightYellow": "#657B83",
            "cursorColor": "#002B36",
            "cyan": "#2AA198",
            "foreground": "#657B83",
            "green": "#859900",
            "name": "Solarized Light",
            "purple": "#D33682",
            "red": "#DC322F",
            "selectionBackground": "#073642",
            "white": "#EEE8D5",
            "yellow": "#B58900"
        },
        {
            "background": "#000000",
            "black": "#000000",
            "blue": "#3465A4",
            "brightBlack": "#555753",
            "brightBlue": "#729FCF",
            "brightCyan": "#34E2E2",
            "brightGreen": "#8AE234",
            "brightPurple": "#AD7FA8",
            "brightRed": "#EF2929",
            "brightWhite": "#EEEEEC",
            "brightYellow": "#FCE94F",
            "cursorColor": "#FFFFFF",
            "cyan": "#06989A",
            "foreground": "#D3D7CF",
            "green": "#4E9A06",
            "name": "Tango Dark",
            "purple": "#75507B",
            "red": "#CC0000",
            "selectionBackground": "#FFFFFF",
            "white": "#D3D7CF",
            "yellow": "#C4A000"
        },
        {
            "background": "#FFFFFF",
            "black": "#000000",
            "blue": "#3465A4",
            "brightBlack": "#555753",
            "brightBlue": "#729FCF",
            "brightCyan": "#34E2E2",
            "brightGreen": "#8AE234",
            "brightPurple": "#AD7FA8",
            "brightRed": "#EF2929",
            "brightWhite": "#EEEEEC",
            "brightYellow": "#FCE94F",
            "cursorColor": "#000000",
            "cyan": "#06989A",
            "foreground": "#555753",
            "green": "#4E9A06",
            "name": "Tango Light",
            "purple": "#75507B",
            "red": "#CC0000",
            "selectionBackground": "#555753",
            "white": "#D3D7CF",
            "yellow": "#C4A000"
        },
        {
            "background": "#300A24",
            "black": "#171421",
            "blue": "#0037DA",
            "brightBlack": "#767676",
            "brightBlue": "#08458F",
            "brightCyan": "#2C9FB3",
            "brightGreen": "#26A269",
            "brightPurple": "#A347BA",
            "brightRed": "#C01C28",
            "brightWhite": "#F2F2F2",
            "brightYellow": "#A2734C",
            "cursorColor": "#FFFFFF",
            "cyan": "#3A96DD",
            "foreground": "#FFFFFF",
            "green": "#26A269",
            "name": "Ubuntu-ColorScheme",
            "purple": "#881798",
            "red": "#C21A23",
            "selectionBackground": "#FFFFFF",
            "white": "#CCCCCC",
            "yellow": "#A2734C"
        },
        {
            "background": "#000000",
            "black": "#000000",
            "blue": "#000080",
            "brightBlack": "#808080",
            "brightBlue": "#0000FF",
            "brightCyan": "#00FFFF",
            "brightGreen": "#00FF00",
            "brightPurple": "#FF00FF",
            "brightRed": "#FF0000",
            "brightWhite": "#FFFFFF",
            "brightYellow": "#FFFF00",
            "cursorColor": "#FFFFFF",
            "cyan": "#008080",
            "foreground": "#C0C0C0",
            "green": "#008000",
            "name": "Vintage",
            "purple": "#800080",
            "red": "#800000",
            "selectionBackground": "#FFFFFF",
            "white": "#C0C0C0",
            "yellow": "#808000"
        }
    ],
    "themes": []
}

@microsoft-github-policy-service microsoft-github-policy-service bot added Needs-Attention The core contributors need to come back around and look at this ASAP. Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something Needs-Attention The core contributors need to come back around and look at this ASAP. labels Jun 12, 2024
@zadjii-msft
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Super weird. Launching the Terminal for defterm works for you, but opening a tab the normal way doesn't. There's nothing particularly standout about your settings either.

Can you capture a dump for us using the feedback hub? That should get us a link to the crash, that we can investigate further. I'd:

  • open PowerShell to open up the Terminal (like you did in the video).
  • Then start the recording with Feedback hub.
  • Then attempt to open the new tab (causing the crash)

That should point us in the right direction. Thanks!

/feedback

@JustTestCode
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The same problem happened yesterday, I checked my computer, the only change is that the system automatically updates the Chinese language pack, I don't know if this language pack affects this

<System>
  <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" /> 
  <EventID>1000</EventID> 
  <Version>0</Version> 
  <Level>2</Level> 
  <Task>100</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x8000000000000000</Keywords> 
  <TimeCreated SystemTime="2024-06-13T10:35:03.9050648Z" /> 
  <EventRecordID>3998</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="4772" ThreadID="12104" /> 
  <Channel>Application</Channel> 
  <Computer>desktop-win2go</Computer> 
  <Security UserID="S[-](https://github.com/microsoft/terminal/issues/17425#)1-5-21-3178200866-2858847593-4095046266-1001" /> 
  </System>
- <EventData>
  <Data Name="AppName">WindowsTerminal.exe</Data> 
  <Data Name="AppVersion">1.20.2405.17001</Data> 
  <Data Name="AppTimeStamp">66479c60</Data> 
  <Data Name="ModuleName">Windows.UI.Xaml.dll</Data> 
  <Data Name="ModuleVersion">10.0.26100.712</Data> 
  <Data Name="ModuleTimeStamp">6eb62e4d</Data> 
  <Data Name="ExceptionCode">c000027b</Data> 
  <Data Name="FaultingOffset">0000000000903dd3</Data> 
  <Data Name="ProcessId">0x2190</Data> 
  <Data Name="ProcessCreationTime">0x1dabd7d55f845a4</Data> 
  <Data Name="AppPath">C:\Program Files\WindowsApps\Microsoft.WindowsTerminal_1.20.11381.0_x64__8wekyb3d8bbwe\WindowsTerminal.exe</Data> 
  <Data Name="ModulePath">C:\Windows\System32\Windows.UI.Xaml.dll</Data> 
  <Data Name="IntegratorReportId">d1a9a587-8743-4536-b986-133ce601d3c0</Data> 
  <Data Name="PackageFullName">Microsoft.WindowsTerminal_1.20.11381.0_x64__8wekyb3d8bbwe</Data> 
  <Data Name="PackageRelativeAppId">App</Data> 
  </EventData>
  </Event>

@Anz-03
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Anz-03 commented Jun 16, 2024

The same problem happened yesterday, I checked my computer, the only change is that the system automatically updates the Chinese language pack, I don't know if this language pack affects this

<System>
  <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" /> 
  <EventID>1000</EventID> 
  <Version>0</Version> 
  <Level>2</Level> 
  <Task>100</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x8000000000000000</Keywords> 
  <TimeCreated SystemTime="2024-06-13T10:35:03.9050648Z" /> 
  <EventRecordID>3998</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="4772" ThreadID="12104" /> 
  <Channel>Application</Channel> 
  <Computer>desktop-win2go</Computer> 
  <Security UserID="S[-](https://github.com/microsoft/terminal/issues/17425#)1-5-21-3178200866-2858847593-4095046266-1001" /> 
  </System>
- <EventData>
  <Data Name="AppName">WindowsTerminal.exe</Data> 
  <Data Name="AppVersion">1.20.2405.17001</Data> 
  <Data Name="AppTimeStamp">66479c60</Data> 
  <Data Name="ModuleName">Windows.UI.Xaml.dll</Data> 
  <Data Name="ModuleVersion">10.0.26100.712</Data> 
  <Data Name="ModuleTimeStamp">6eb62e4d</Data> 
  <Data Name="ExceptionCode">c000027b</Data> 
  <Data Name="FaultingOffset">0000000000903dd3</Data> 
  <Data Name="ProcessId">0x2190</Data> 
  <Data Name="ProcessCreationTime">0x1dabd7d55f845a4</Data> 
  <Data Name="AppPath">C:\Program Files\WindowsApps\Microsoft.WindowsTerminal_1.20.11381.0_x64__8wekyb3d8bbwe\WindowsTerminal.exe</Data> 
  <Data Name="ModulePath">C:\Windows\System32\Windows.UI.Xaml.dll</Data> 
  <Data Name="IntegratorReportId">d1a9a587-8743-4536-b986-133ce601d3c0</Data> 
  <Data Name="PackageFullName">Microsoft.WindowsTerminal_1.20.11381.0_x64__8wekyb3d8bbwe</Data> 
  <Data Name="PackageRelativeAppId">App</Data> 
  </EventData>
  </Event>

Yes, this problem occurs after I update my windows. But I have solved this problem by reinstalling windows 11 LTSC.

@microsoft-github-policy-service microsoft-github-policy-service bot added Needs-Attention The core contributors need to come back around and look at this ASAP. and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something labels Jun 16, 2024
@Anz-03
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Anz-03 commented Jun 16, 2024

Super weird. Launching the Terminal for defterm works for you, but opening a tab the normal way doesn't. There's nothing particularly standout about your settings either.

Can you capture a dump for us using the feedback hub? That should get us a link to the crash, that we can investigate further. I'd:

  • open PowerShell to open up the Terminal (like you did in the video).
  • Then start the recording with Feedback hub.
  • Then attempt to open the new tab (causing the crash)

That should point us in the right direction. Thanks!

/feedback

I have solved this problem by reinstalling windows 11 LTSC. You can ask JustTestCode, who encounters the same problem. This problem occurs after we update our windows. Or, you simply close this issue.

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Labels
Issue-Bug It either shouldn't be doing this or needs an investigation. Needs-Attention The core contributors need to come back around and look at this ASAP. Needs-Triage It's a new issue that the core contributor team needs to triage at the next triage meeting
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