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name: Support Request | ||
description: Support for Frigate setup or configuration | ||
title: "[Support]: " | ||
labels: ["support", "triage"] | ||
assignees: [] | ||
body: | ||
- type: textarea | ||
id: description | ||
attributes: | ||
label: Describe the problem you are having | ||
validations: | ||
required: true | ||
- type: input | ||
id: version | ||
attributes: | ||
label: Version | ||
description: Visible on the Debug page in the Web UI | ||
validations: | ||
required: true | ||
- type: textarea | ||
id: config | ||
attributes: | ||
label: Frigate config file | ||
description: This will be automatically formatted into code, so no need for backticks. | ||
render: yaml | ||
validations: | ||
required: true | ||
- type: textarea | ||
id: logs | ||
attributes: | ||
label: Relevant log output | ||
description: Please copy and paste any relevant log output. This will be automatically formatted into code, so no need for backticks. | ||
render: shell | ||
validations: | ||
required: true | ||
- type: textarea | ||
id: ffprobe | ||
attributes: | ||
label: FFprobe output from your camera | ||
description: Run `ffprobe <camera_url>` and provide output below | ||
render: shell | ||
validations: | ||
required: true | ||
- type: textarea | ||
id: stats | ||
attributes: | ||
label: Frigate stats | ||
description: Output from frigate's /api/stats endpoint | ||
render: json | ||
- type: dropdown | ||
id: os | ||
attributes: | ||
label: Operating system | ||
options: | ||
- HassOS | ||
- Debian | ||
- Other Linux | ||
- Proxmox | ||
- UNRAID | ||
- Windows | ||
- Other | ||
validations: | ||
required: true | ||
- type: dropdown | ||
id: install-method | ||
attributes: | ||
label: Install method | ||
options: | ||
- HassOS Addon | ||
- Docker Compose | ||
- Docker CLI | ||
validations: | ||
required: true | ||
- type: dropdown | ||
id: coral | ||
attributes: | ||
label: Coral version | ||
options: | ||
- USB | ||
- PCIe | ||
- M.2 | ||
- Dev Board | ||
- Other | ||
- CPU (no coral) | ||
validations: | ||
required: true | ||
- type: dropdown | ||
id: network | ||
attributes: | ||
label: Network connection | ||
options: | ||
- Wired | ||
- Wireless | ||
- Mixed | ||
validations: | ||
required: true | ||
- type: input | ||
id: camera | ||
attributes: | ||
label: Camera make and model | ||
description: Dahua, hikvision, amcrest, reolink, etc and model number | ||
validations: | ||
required: true | ||
- type: textarea | ||
id: other | ||
attributes: | ||
label: Any other information that may be helpful |