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troubleshooting.md

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Trouble Shooting


  1. Unable to associate the Duo to an WiFi Access Point (AP) or router.

    • The Duo operates at 802.11n 2.4 GHz only
    • You need an 2.4 GHz WiFi AP or router for the Duo
    • You may have an AP/router but only use 5 GHz and disabled 2.4 GHz in your AP/Router setting
    • Check your user manual to enable 2.4 GHz