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Admins and mods don't know how to operate instances #819

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SoniEx2 opened this issue Oct 10, 2020 · 2 comments
Open

Admins and mods don't know how to operate instances #819

SoniEx2 opened this issue Oct 10, 2020 · 2 comments

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@SoniEx2
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SoniEx2 commented Oct 10, 2020

There are no docs about operating an instance from a social perspective. There are no docs breaking down and outlining how each and every feature of mastodon interacts and makes the mastodon experience. There are no docs about how those features can be abused by malicious actors to hurt users, exploit instances, and sever friendships.

There are no documented "ethical considerations" for existing features. This makes moderation impossible. (That's a heavy word, but we feel like it's the appropriate response here.)

Instances keep coming down and every time it happens it shows the complete lack of training of the various instance admins and moderators when it comes to moderating instances. This is a fixable issue, and writing mastodon-centric documentation about that is a good start.

@SoniEx2
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SoniEx2 commented Oct 10, 2020

Also can we just say that mentioning someone who had you blocked is a form of online stalking? Especially if you get random ppl to reply to you and mention them in the process - but this isn't a requirement, the mere act is already a form of stalking.

We'll shut up about this when we see that on your docs. Thanks.

@Blake-Winter
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@SoniEx2, have you considered making a pull request?

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