How can I claim refunds?

[Lollichkeit]

Problem description:

I would like to go through the orders automatically and see which order has been refunded with which amount. With getOrders you can only see the order, but order_status only says Shipped. I cannot see if the product has been refunded.

Thanks for any help.

[creatissimo]

You can get the information from return reports, s. https://developer-docs.amazon.com/sp-api/docs/report-type-values-returns

[Lollichkeit]

Many thanks for now, but unfortunately I don't have access to it.
Can you help me in any way?

[403] {
  "errors": [
    {
      "code": "Unauthorized",
      "message": "Access to the resource is forbidden",
      "details": ""
    }
  ]
}

[creatissimo]

You need to request the role "Inventory and Order Tracking", s. https://developer-docs.amazon.com/sp-api/docs/roles-in-the-selling-partner-api and https://developer-docs.amazon.com/sp-api/docs/inventory-and-order-tracking-role

[Lollichkeit]

I have all the authorisations and still don't know what to do. I have also tried to set up an IAM user, but I get an STS error.
#653