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iOS Backup stuck on group of images #10396
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I'm having a similar (same?) issue: same behaviour and error message on server, same server version and deployment model the only difference is that i'm running ios client v1.106.4 rather than v1.106.3, and in client logs I'm seeing "Failed to hash file ..." warnings for all of these images that fail to upload |
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The bug
While trying to sync iOS library, the backup gets stuck on an image. There appears to be a group of images from ~2015 that will not upload. I can delete the image from my iOS photo roll and backup will restart and get stuck on the next image in the series.
Example: it will get stuck on img_0001.jpg > delete img_0001.jpg > gets stuck on img_0002.jpg.
There are no errors in the mobile log, but it appears to be syncing changes of albums that are not selected (I have Recents and two others selected):
![image](https://private-user-images.githubusercontent.com/6298485/340103683-1792cba6-68a2-4738-9479-9e5f17e05924.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.w0RTjYWxRDBIbvqZ498Miqm9C9pEV-yqZYWNWzqHu3c)
Backup screen:
![image](https://private-user-images.githubusercontent.com/6298485/340103855-b0dc84f4-3ce8-4b2c-abc8-97e18204d1af.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.9oWX1REsByzePhNSz8KA0iJNbdFkYCUHvW6Wk04pT-Y)
I've found errors in the server log about a unique key constraint violation, but it appears to happen before the app gets stuck, so I'm not sure if this is related:
immich.log
Please let me know what I can do to help investigate. Not sure where to go from here.
The OS that Immich Server is running on
docker compose
Version of Immich Server
1.106.4
Version of Immich Mobile App
1.106.3 build.160
Platform with the issue
Your docker-compose.yml content
Your .env content
Reproduction steps
1. sync iOS photos (I assume it's something specific to my files)
Relevant log output
Additional information
No response
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