-
Notifications
You must be signed in to change notification settings - Fork 1.4k
New issue
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
Matter server shuts down when adding devices #3143
Comments
I May have posted this in the wrong section. Changing this over to core repository. Let me know if I need to close this on my end. |
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment
Describe the issue you are experiencing
Have been a long-time smart home user. I recently took the plunge into matter/thread on HA for testing. Apologies if I am doing this report incorrectly. This is the first time I've ever used github to report a bug. I am usually pretty adept with troubleshooting on my own and have never needed to open a case. But since this is such a new thechnology, I had to jump in!
I currently have 50+ Matter over Wi-Fi bulbs (All various models of WiZ), 9 Matter over thread devices. (nanoleaf) and 10 Matter over Wi-Fi switches (Tapo). I state that to make myself available for any specific testing you'd like me to do on my network to better the integration for everyone. One main issue I keep coming across is every so often when adding new devices via the companion app, the pairing fails, and all matter devices go offline. The integration states that the devices are no longer supplied by the integration. Restarting the matter server does not fix the problem, only a hard reboot of the system will begin to bring my devices back up. I am adding the logs that I believe are relevant to this issue, but please let me know if you need anything in specific.
What type of installation are you running?
Home Assistant OS
Which operating system are you running on?
Home Assistant Operating System
Which add-on are you reporting an issue with?
Matter Server
What is the version of the add-on?
4.8.3
Steps to reproduce the issue
I have had the issue occur when adding a matter barcode (such as the tapo switches), adding a device that's "nearby", or when entering the code manually.
System Health information
There are currently no repairs available
Anything in the Supervisor logs that might be useful for us?
Anything in the add-on logs that might be useful for us?
Additional information
No response
The text was updated successfully, but these errors were encountered: