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NGD00Z-4 Garage door controller stopped opening/closing #2978

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brantlk opened this issue Apr 15, 2023 · 1 comment
Closed

NGD00Z-4 Garage door controller stopped opening/closing #2978

brantlk opened this issue Apr 15, 2023 · 1 comment

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@brantlk
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brantlk commented Apr 15, 2023

Describe the issue you are experiencing

I have a NGD00Z-4 GoControl Z-Wave Garage door controller that was working for a few years with both a Vera controller and later with Z-Wave JS. Opening/closing commands stopped working after an update to Z-Wave JS. (Detecting whether the door is open or closed still works, and I think it got faster with the update that broke open/close.)

What type of installation are you running?

Home Assistant OS

Which operating system are you running on?

Home Assistant Operating System

Which add-on are you reporting an issue with?

Z-Wave JS

What is the version of the add-on?

0.1.77

Steps to reproduce the issue

I just push the button to open the garage door when it's closed.

System Health information

There are currently no repairs available

Anything in the Supervisor logs that might be useful for us?

None

Anything in the add-on logs that might be useful for us?

I turned on debug logging and it says that it timed out.

2023-04-15T15:48:40.204Z DRIVER » [Node 051] [REQ] [SendData]
                                  │ transmit options: 0x25
                                  │ callback id:      92
                                  └─[SecurityCCNonceGet]
2023-04-15T15:48:40.206Z SERIAL « [ACK]                                                                   (0x06)
2023-04-15T15:48:40.212Z SERIAL « 0x0104011301e8                                                       (6 bytes)
2023-04-15T15:48:40.213Z SERIAL » [ACK]                                                                   (0x06)
2023-04-15T15:48:40.214Z DRIVER « [RES] [SendData]
                                    was sent: true
2023-04-15T15:48:40.274Z SERIAL « 0x010700135c000007b0                                                 (9 bytes)
2023-04-15T15:48:40.274Z SERIAL » [ACK]                                                                   (0x06)
2023-04-15T15:48:40.275Z DRIVER « [REQ] [SendData]
                                    callback id:     92
                                    transmit status: OK
2023-04-15T15:48:40.353Z SERIAL « 0x0110000400330a98800770c105ea1dad1c3f                              (18 bytes)
2023-04-15T15:48:40.354Z SERIAL » [ACK]                                                                   (0x06)
2023-04-15T15:48:40.355Z DRIVER « [Node 051] [REQ] [ApplicationCommand]
                                  └─[SecurityCCNonceReport]
                                      nonce: 0x0770c105ea1dad1c
2023-04-15T15:48:40.362Z SERIAL » 0x01220013331b988142d8ba25092dcc67894f9df0ec71e47f07bba28e03e7a886b (36 bytes)
                                  5255d4f
2023-04-15T15:48:40.363Z DRIVER » [Node 051] [REQ] [SendData]
                                  │ transmit options: 0x25
                                  │ callback id:      93
                                  └─[SecurityCCCommandEncapsulation]
                                    │ nonce id: 7
                                    └─[SupervisionCCGet]
                                      │ session id:      18
                                      │ request updates: true
                                      └─[BarrierOperatorCCSet]
                                          target state: 255
2023-04-15T15:48:40.365Z SERIAL « [ACK]                                                                   (0x06)
2023-04-15T15:48:40.372Z SERIAL « 0x0104011301e8                                                       (6 bytes)
2023-04-15T15:48:40.373Z SERIAL » [ACK]                                                                   (0x06)
2023-04-15T15:48:40.374Z DRIVER « [RES] [SendData]
                                    was sent: true
2023-04-15T15:48:40.498Z SERIAL « 0x010700135d00000dbb                                                 (9 bytes)
2023-04-15T15:48:40.499Z SERIAL » [ACK]                                                                   (0x06)
2023-04-15T15:48:40.500Z DRIVER « [REQ] [SendData]
                                    callback id:     93
                                    transmit status: OK
2023-04-15T15:48:41.720Z CNTRLR   [Node 051] Timed out while waiting for a response from the node (ZW0201)

Here's some lines from the Z-Wave JS log after I closed the garage door and it reports that just fine:

2023-04-15T16:14:00.423Z DRIVER » [Node 051] [REQ] [SendData]
                                  │ transmit options: 0x25
                                  │ callback id:      240
                                  └─[SecurityCCNonceGet]
2023-04-15T16:14:00.425Z SERIAL « [ACK]                                                                   (0x06)
2023-04-15T16:14:00.431Z SERIAL « 0x0104011301e8                                                       (6 bytes)
2023-04-15T16:14:00.432Z SERIAL » [ACK]                                                                   (0x06)
2023-04-15T16:14:00.433Z DRIVER « [RES] [SendData]
                                    was sent: true
2023-04-15T16:14:00.516Z SERIAL « 0x01070013f000000912                                                 (9 bytes)
2023-04-15T16:14:00.517Z SERIAL » [ACK]                                                                   (0x06)
2023-04-15T16:14:00.519Z DRIVER « [REQ] [SendData]
                                    callback id:     240
                                    transmit status: OK
2023-04-15T16:14:00.597Z SERIAL « 0x0110000400330a98800a842a40c926b63047                              (18 bytes)
2023-04-15T16:14:00.598Z SERIAL » [ACK]                                                                   (0x06)
2023-04-15T16:14:00.599Z DRIVER « [Node 051] [REQ] [ApplicationCommand]
                                  └─[SecurityCCNonceReport]
                                      nonce: 0x0a842a40c926b630
2023-04-15T16:14:00.604Z SERIAL » 0x011d00133316988123d705d14793553e0298a10a77c0614cb8183c1b25f1aa    (31 bytes)
2023-04-15T16:14:00.605Z DRIVER » [Node 051] [REQ] [SendData]
                                  │ transmit options: 0x25
                                  │ callback id:      241
                                  └─[SecurityCCCommandEncapsulation]
                                    │ nonce id: 10
                                    └─[BarrierOperatorCCGet]
2023-04-15T16:14:00.609Z SERIAL « [ACK]                                                                   (0x06)
2023-04-15T16:14:00.614Z SERIAL « 0x0104011301e8                                                       (6 bytes)
2023-04-15T16:14:00.615Z SERIAL » [ACK]                                                                   (0x06)
2023-04-15T16:14:00.616Z DRIVER « [RES] [SendData]
                                    was sent: true
2023-04-15T16:14:00.810Z SERIAL « 0x01070013f10000140e                                                 (9 bytes)
2023-04-15T16:14:00.810Z SERIAL » [ACK]                                                                   (0x06)
2023-04-15T16:14:00.812Z DRIVER « [REQ] [SendData]
                                    callback id:     241
                                    transmit status: OK
2023-04-15T16:14:00.885Z SERIAL « 0x0108000400330298401a                                              (10 bytes)
2023-04-15T16:14:00.887Z SERIAL » [ACK]                                                                   (0x06)
2023-04-15T16:14:00.888Z DRIVER « [Node 051] [REQ] [ApplicationCommand]
                                  └─[SecurityCCNonceGet]
2023-04-15T16:14:00.899Z SERIAL » 0x01110013330a98802b8bf802f3f3308305f2c2                            (19 bytes)
2023-04-15T16:14:00.900Z DRIVER » [Node 051] [REQ] [SendData]
                                  │ transmit options: 0x05
                                  │ callback id:      242
                                  └─[SecurityCCNonceReport]
                                      nonce: 0x2b8bf802f3f33083
2023-04-15T16:14:00.903Z SERIAL « [ACK]                                                                   (0x06)
2023-04-15T16:14:00.909Z SERIAL « 0x0104011301e8                                                       (6 bytes)
2023-04-15T16:14:00.911Z SERIAL » [ACK]                                                                   (0x06)
2023-04-15T16:14:00.912Z DRIVER « [RES] [SendData]
                                    was sent: true
2023-04-15T16:14:01.109Z SERIAL « 0x01070013f20000140d                                                 (9 bytes)
2023-04-15T16:14:01.110Z SERIAL » [ACK]                                                                   (0x06)
2023-04-15T16:14:01.111Z DRIVER « [REQ] [SendData]
                                    callback id:     242
                                    transmit status: OK
2023-04-15T16:14:01.191Z SERIAL « 0x011d0004003317988187801b9495e59c7b8ac951132ba224e57ca8ae6533a1    (31 bytes)
2023-04-15T16:14:01.193Z SERIAL » [ACK]                                                                   (0x06)
2023-04-15T16:14:01.196Z CNTRLR   [Node 051] [~] [Barrier Operator] currentState: 0 => 0            [Endpoint 0]
2023-04-15T16:14:01.197Z CNTRLR   [Node 051] [~] [Barrier Operator] position: 0 => 0                [Endpoint 0]
2023-04-15T16:14:01.199Z DRIVER « [Node 051] [REQ] [ApplicationCommand]
                                  └─[SecurityCCCommandEncapsulation]
                                    │ sequenced: false
                                    └─[BarrierOperatorCCReport]
                                        barrier position: 0
                                        barrier state:    Closed

Additional information

I noted that a non-working version of Home Assistant is 2022.9.1 when the Z-Wave JS version was 0.1.70, I think it was working until some time in 2022.8.

Here's Z-Wave info for the device:

ID: 51
Status: Alive
Ready: Yes
Highest security: S0 Legacy
Z-Wave Plus: Version 1
@brantlk brantlk changed the title NGD00Z-4 Garage door opener stopped opening/closing NGD00Z-4 Garage door controller stopped opening/closing Apr 15, 2023
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This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

@github-actions github-actions bot added the stale label May 18, 2023
@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale May 25, 2023
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