Usability testing for CTJ skills page design

[itsmanjuchawla]

Overview

This issue will outline the workflow for the usability testing of CTJ's skills and calendar page. Participants in this test will be asked to log into the CTJ page and select the ratings of their skills based on their best knowledge. Based on their skills rating, they will be directed to the projects that fit well with their skill level. Participants will also be asked to select dates and times of their weekly availability.

Action Items

• Researchers meet with the design team to understand the userflow of the design and to understand the goals designers intend to achieve from the usability testing.
• Researchers go over the old examples of the research plan of CTJ onboarding
• Create a new research plan with new script and instructions for participant selection
• Pilot test with the design team
• Participant recruitment (minimum 5 participants)
• Testing

Resources/Instructions

Research Plan is in progress: Research Plan CTJ
Task List is in progress: Task List

[kcoronel]

@itsmanjuchawla @xxl228 hey please update with the work you have done on this issue - thank you!

[xxl228]

Discussed with PM about the current user flow for MVP1. We determined the final user flow for this upcoming usability testing is to test folks who has recently onboarded, the user flow will be login->verification for the email for either onboarding info or already onboarded => proceed to skill matrix => see full job postings and able to apply them. There will be no variation of the number of jobs to see with different skill levels with MVP1. The limited view version is already tested, which is for everyone who comes to the site. The limited view would not allow people to apply, which is the only difference. Current user testing should focus on the skill matrix.

[xxl228]

Met with design and discussed the user flow, verified with PM for final user flow, may add a page before the sign in page to communicate expectations with users, also need to communicate the expectations to users (onboarding first, then create account with same email) under How to Join (if that make sense), will discuss more details next week when meeting with design. Discussed usability testing details, will start to create a screener for the upcoming usability testing while continue to work on the usability testing plan.

[xxl228]

Making progress on Usability Test, completed draft screener, task sheet is almost complete, draft research plan is in progress, will finalize it in the coming weeks.