AirPods Pro battery stuck at 0%

[polmonta]

I've using iCloud 3 for a while now and I've just noticed that my AirPods Pro battery has been stuck at 0% forever. I have tried factory restarting the AirPods, opening the case with both AirPods in (the battery indicator came up on my phone and both AirPods & case had plenty of battery) and repeatedly removing and adding the AirPods to iCloud 3 but nothing seems to work.

This is the configuration I'm using:

I have also tried investigating online in case this was a bug or it had some fix, but I haven't had any luck.

Thanks in advance.

[gcobb321]

Apple does not return any battery info for the AirPods. That is why it is always 0. It does return the last known location

[polmonta]

Apple does not return any battery info for the AirPods. That is why it is always 0. It does return the last known location

I didn't know that, thank you.
Is there any other possible way I can pull the percentage of the AirPod's battery?

[gcobb321]

Not that I know of. The data from famshr that is returned has one battery level field that it’s always 0.0. The AirPods have 3 battery levels-case, right pods and left pod. That could be why Apple isn’t providing that data

[polmonta]

That's probably it.
Thank you anyway!