[Bug]: Aetna Login Requires PHI Release for

[tetra-archos]

Contact Details

[email protected]

What happened?

Aetna connector doesn't work, when contacting aetna they say I need to fill out a PHI release form, and I don't have the information for Fasten Health to do so.

Flavor

Docker

Version

Current

Relevant log output

No response

[AnalogJ]

Aetna is only supported for govt sponsored plans (not commercial plans) - discussed in #33
Though the message they sent you is different than what they've shared with me when I last reached out to them. Can you share a link to the PHI form you were given?

What members can share health data with third-party apps?

This functionality is currently only available to members of health plans under certain government programs, like Medicare, Medicaid, and Qualified Health Plans on the Federally Facilitated Exchanges. Aetna’s commercial health plans are not supported. You may use this platform to share data with third-party apps if you are a member of any of the following plans:

source: aetnabetterhealth.com/share-health-data-guide.html

If you're an Aetna user and you want to use a third party app to access your data, you may want to file a complaint here: aetnabetterhealth.com/contact-us.html

[tetra-archos]

Maybe rename Aetna to Aetana Gov for the time being to delineate, also that Aetnabetterhealth.com link doesn't have my state, for some reason.

[AnalogJ]

I've updated the portal description to make it clear that only Medicare, Medicaid and Federally Funded exchange plans are available.

Sorry, but there's not much else I can do here. Closing :(