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[Bug]: Error connecting with Sutter Health and Epic Import #456

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dev-vinodh opened this issue Apr 5, 2024 · 2 comments
Closed

[Bug]: Error connecting with Sutter Health and Epic Import #456

dev-vinodh opened this issue Apr 5, 2024 · 2 comments
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bug Something isn't working provider issues related to healthcare institutions/integrations

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@dev-vinodh
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Contact Details

[email protected]

What happened?

I am getting this error when trying to connect to Sutter Health through the Epic connection.

An error occurred while finalizing external data source and starting sync: 'an error occurred while retrieving access token for dynamic client: an error occurred while reading dynamic client token response, status code was not 200: 400'
API: /api/secure/source

Flavor

Docker

Version

main#d0f2080

Relevant log output

| time="2024-04-05T18:26:16Z" level=warning msg="This client requires a dynamic client registration, starting registration process" type=web
2024-04-05 11:26:17 fasten-1  | 2024/04/05 18:26:17 Error Response body: {
2024-04-05 11:26:17 fasten-1  |   "error": "invalid_request",
2024-04-05 11:26:17 fasten-1  |   "error_description": null
2024-04-05 11:26:17 fasten-1  | }
2024-04-05 11:26:17 fasten-1  | time="2024-04-05T18:26:17Z" level=error msg="an error occurred while retrieving access token for dynamic client: an error occurred while reading dynamic client token response, status code was not 200: 400" type=web
@dev-vinodh dev-vinodh added the bug Something isn't working label Apr 5, 2024
@AnalogJ AnalogJ added the provider issues related to healthcare institutions/integrations label Jun 6, 2024
@AnalogJ
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AnalogJ commented Jun 10, 2024

Hey @dev-vinodh can you retry connecting Sutter Health again? I was able to successfully authenticate using my personal account.

@dev-vinodh
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Hi @AnalogJ Thanks for looking into the issue! It is working now. It is taking a while to download the data, I will verify if everything goes through and close the ticket.

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Labels
bug Something isn't working provider issues related to healthcare institutions/integrations
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