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eClinicalWorks [Ogden Clinic] Timeout Error #274
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Can you confirm that the website for your provider is https://www.ogdenclinic.com/ and your patient portal looks like https://mycw62.ecwcloud.com/portal7937/jsp/100mp/login_otp.jsp ? |
Yep, those are correct |
Hey @Batman313v this might require a debugging session. I was able to verify that my sandbox connection to eClinicalWorks is having issues as well. Any chance you're on Discord? I can update you once I figure out whats going on. |
Yep, I'll send you a message |
Just stumped across the project, very cool! Might need to ask your clinic which version of eCW they are on. If it's still version 11 FHIR isn't available. |
Thanks for the interest! @dpiessens do you know if the eCW version is specified in the Capability Statement/Conformance document anywhere? https://fhir4.eclinicalworks.com/fhir/r4/JJJGBA/metadata I took a look but didn't see any 2 digit versions, only
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No, just that v11 doesn't have FHIR at all. My org uses it at the clinic level, and ran into it a few times. |
I'm having the same issue with this provider, what can I do to help with this? |
I think the solution here is to allow users to customize the Timeout as discussed in #357 , with a fallback to requesting resource types individually, without a bulk export. |
I am receiving the following error while trying to sync the Ogden clinic
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