cant upload asset

[Tom2446]

Hello,

When I try to upload assets on the player I have an error.
it works well with URL but not files
I don't understand why.
is there a way to get detailed logs?

sorry for my bad english, i hope it's understandable

Tom

[didiatworkz]

Hello @Tom2446
no problem - I'm also not a native speaker ;)

You can get a detailed log if you activate the debug mode (Settings) and activate the developer console in your browser (F12) before you upload a file.

Check the network tab and what happened here --> Normally the upload response will show you a detailed error.
PS: Did you change the upload size in the settings?

Best
didiatworkz

[jpdenss]

Hello. I have exactly the same difficulty as my colleague and I reproduce the situation below.
I've already increased the upload size in the application to 240MB and I try to upload any minimum, it always gives an error. When using the Screenly interface, it works normally and in SOMO I can delete that task.

Error displayed at the time of transfer.

Error displayed in DEBUG MODE

[didiatworkz]

Hey @jpdenss
Can you confirm the same issue? - Check Network -> _functions.php -> Preview:

[didiatworkz]

Memo to myself:
Change in API -> New tmp path for screenly_assets

[jpdenss]

Do not. Here it just logs that it can't upload to host jpares01, in all red occurrences of _functions.php

[nosska]

Hi. I have the same problem as @Tom2446 and @jpdenss . Has anyone found a solution? Everything works fine using screenly interface. I can edit or delete images in SOMO.

[michaelortnersanube]

Same problem here

[Toufdu94]

Hi @didiatworkz
I've installed Somo on a raspberry pi4 (using Anthias) and work well, but have the same Issue to upload somes files.

Thanks

[ske087]

any updates on this topic ?