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311 app

Docker Image

We want to build something better than the default Socrata 311 site: http:https://311explorer.nola.gov/main/category/

Here are some vague user stories explaining the main features:

As a citizen,

  • I want to lookup info about my 311 request (by entering a reference # received from 311 or searching my previous history).
  • I want to visualize ticket types with bar charts (counts) and pie graphs (percentage).
  • I want to visualize the data on a map around me and filter and sort by ticket type, open/closed, date range.
  • I want to browse curated datasets before exploring the data myself (maybe showing less data that's more recent data will be useful; maybe by sharing my location, I can see more relevant data on a map zoomed to my address).
  • I want to see open requests near me.
  • I want to submit issues that integrate with the City's system (the city 311 system can notify the user).
  • I want the ability to choose the amount of information to share about myself (email required to submit ticket?)

Other nice to have features:

  • Commenting and upvoting on issues nearby me
  • Get notified about issues created by others (star/follow)
  • See filter of all issues a user has submitted (email required)
  • Map feature: Request per district (styled where color gets darker for more requests)
  • Frequency: analyze the frequency of 311 incidents (median time, types that stay open the longest, etc)

prerequisites

Download and install Python and Node.js. The links for the download pages are listed below.

database setup

First you need to install PostgreSQL and PostGIS.

Once those are available, you can run the setup.sh script:

./setup.sh

If you are loading the data into a remote database, use environment variables to tell the script where to load:

NOLA311_DB_USER=nola311 \
  NOLA311_DB_NAME=nola311 \
  NOLA311_DB_HOST=c2rp0kujqp.us-east-1.rds.amazonaws.com \
  NOLA311_DB_PORT=5432 \
  ./setup.sh

app setup

This app uses Docker for deployment configuration.

To setup for development, first ensure you have the following environment variables available. Some good assumptions for local development (assuming you followed the database setup instructions above) for each are included for your copy-paste pleasure.

export NOLA311_DB_HOST=localhost
export NOLA311_DB_PORT=5432
export NOLA311_DB_NAME=nola311
export NOLA311_DB_USER=nola311
export NOLA311_DB_PASSWORD=

After you make changes to the code, you can do the following:

docker-compose build
docker-compose up

Once complete, the app will be available on port 3000, and logs should display in the command-line terminal.

If you're using Docker Toolbox, this will be on your docker-machine IP address, which you can get via docker-machine ip default or docker-machine ip dev.

If you're on Docker for Mac, this will be on localhost.

some sample queries on the database

Login to the db with psql psql -h localhost -U nola311 and run some queries:

-- what are the top issues that people call about?
select issue_type, count(*) as num_calls
from nola311.calls
group by issue_type
order by num_calls desc;

-- which council district has the most calls?
select council_district, count(*) as num_calls
from nola311.calls
group by council_district
order by num_calls desc;

-- how many pothole calls have been opened and closed this year?
select ticket_status, count(*) as total
from nola311.calls
where issue_type = 'Pothole/Roadway Surface Repair'
  and ticket_created_date_time >= '2017-01-01'::date
group by ticket_status;

--- dont forget to checkout the views
select *
from open_tickets_stats
where issue_type = 'Catch Basin Maintenance'
  and year_created = '2017';