No data after succesful connection

[rrmaas]

• Satel Integra version: 1.17 NL (ETHM-plus version: 2.04)
• Python version: Latest from Home Assistant
• Operating System: Hassio

Description

I'm trying to connect HA to my Satel Integra 32. I can see the cards in the Home Assistant dashboard but they are not responding.

What I Did

I've again checked the documentation and the following:

• The IP is correct
• The port is correct
• The user code is correct
• In DloadX integration check is on and the encryption protocol is turned off
• The YAML configuration looks like the tree in Dloadx:

satel_integra: host: XXX.XXX.X.XXX port: XXXX code: XXXXXX partitions: 01: name: "Begane Grond" arm_home_mode: 1 02: name: "1e verdieping" zones: 10: name: "Entree Pir" type: "motion" 11: name: "Woonkamer Pir" type: "motion" 12: name: "Schuifdeur Mc" type: "opening" 13: name: "Keukenraam Mc" type: "opening" 17: name: "Overloop Pir" type: "motion" 18: name: "Slaapkamer Voor" type: "motion" 19: name: "Slaapkamer achte" type: "motion" 20: name: "Werkkamer Pir" type: "motion" outputs: 07: name: "Sirene sabotage" type: "safety"

Log file with DEBUG turned on.

I removed some characters in the italic lines in case these had sensitive information

2022-09-16 09:14:51.756 DEBUG (MainThread) [satel_integra.satel_ integra] Connecting...
2022-09-16 09:14:51.762 DEBUG (MainThread) [satel_integra.satel_integra] sucess connecting.
2022-09-16 09:14:51.763 DEBUG (MainThread) [satel_ integra.satel_ integra] -- Sending data
_2022-09-16 09:14:51.763 DEBUG (MainThread) [satel_integra.satel_integra]\xfe|xfe|..._
2022-09-16 09:14:51.763 DEBUG (MainThread) [satel_integra.satel_integra] ---------------
2022-09-16 09:14:51.764 DEBUG (MainThread) [satel_integra.satel_integra] Sending 19 bytes...
2022-09-16 09:14:51.767 WARNING (Mainthread) [satel_integra.satel_integra] Got exception: 16 bytes read on a total of undefined expected bytes. Most likely the other side has disconnected!
2022-09-16 09:14:51.770 WARNING (MainThread) [satel integra.satel integra] Start monitoring - no data!
2822-09-16 09:14:51. 772 WARNING (MainThread) [satel_integra.satel_integra] Start monitoring failed, sleeping for 10s...
2022-09-16 09:14:56.640 DEBUG (MainThread) [satel_integra.satel_integra] -- Sending data
_2022-09-16 09:14:56.641 DEBUG (MainThread) [satel_integra.satel_integra]\xfe|xfe|..._
2022-09-16 09:14:56.642 DEBUG (MainThread) [satel_integra.satel_integra]--
2022-09-16 09:14:56.642 DEBUG (MainThread) [satel integra.satel_integra] Sending 9 bytes...
2022-09-16 09:14:56.642 WARNING (MainThread) [satel_integra.satel_integra] Ignoring data because we're disconnected!
2022-09-16 09:15:06.776 DEBUG (MainThread) [satel_integra.satel_integra] Iteration...
2022-09-16 09:15:06.776 INFO (MainThread) [satel integra.satel_integra] Not connected, re-connecting...

Am I experiencing a bug or am I missing something?

[c-soft]

Hi! Thanks for trying that out.

It seems you connect, then you immediately get disconnected.
Is it possible you're using something else which connects to ETHM ? Like say, mobile application from Satel?

[rrmaas]

Hi c-soft,

Thanks for taking the time to help. I forgot to mention that I have also logged out all the mobile devices with the Integra app. I saw that that was a solution on a topic at the home assistant forum.

In my case it results in the same situation