[Support]: Clip download fails even though connection is solid. Can't resume failed download.

[quantummobile]

Describe the problem you are having

I can't complete clip download as it fails after some 70-80% completed. Also I can't resume failed download as it restarts as new one.

Version

0.13.2-6476F8A

Frigate config file

mqtt:
  # Required: host name
  host: *.*.*.*
  # Optional: port (default: shown below)
  port: 1883
  # Optional: topic prefix (default: shown below)
  # NOTE: must be unique if you are running multiple instances
  #topic_prefix: homeassistant
  topic_prefix: frigate
  # Optional: client id (default: shown below)
  # NOTE: must be unique if you are running multiple instances
  client_id: frigate
  # Optional: user
  user: *
  # Optional: password
  # NOTE: MQTT password can be specified with an environment variables that must begin with 'FRIGATE_'.
  #       e.g. password: '{FRIGATE_MQTT_PASSWORD}'
  password: *

# Optional: logger verbosity settings
logger:
  # Optional: Default log verbosity (default: shown below)
  default: info
  # Optional: Component specific logger overrides
  logs:
    # frigate.event: debug
    frigate.record: debug
    frigate.record.maintainer: debug

# detectors:
#   coral:
#     type: edgetpu
#     device: usb

detectors:
  cpu:
    type: cpu
    num_threads: 4

# Optional: Database configuration
database:
  # The path to store the SQLite DB (default: shown below)
  path: /config/frigate.db

ffmpeg:
  hwaccel_args: preset-vaapi

# Optional: Detect configuration
# NOTE: Can be overridden at the camera level
detect:
  # Optional: width of the frame for the input with the detect role (default: use native stream resolution)
  width: 1280
  # Optional: height of the frame for the input with the detect role (default: use native stream resolution)
  height: 720
  # Optional: desired fps for your camera for the input with the detect role (default: shown below)
  # NOTE: Recommended value of 5. Ideally, try and reduce your FPS on the camera.
  fps: 5
  # Optional: enables detection for the camera (default: True)
  enabled: true
  # Optional: Number of consecutive detection hits required for an object to be initialized in the tracker. (default: 1/2 the frame rate)
  min_initialized: 2
  # Optional: Number of frames without a detection before Frigate considers an object to be gone. (default: 5x the frame rate)
  max_disappeared: 25
  # Optional: Configuration for stationary object tracking
  stationary:
    # Optional: Frequency for confirming stationary objects (default: same as threshold)
    # When set to 1, object detection will run to confirm the object still exists on every frame.
    # If set to 10, object detection will run to confirm the object still exists on every 10th frame.
    interval: 50
    # Optional: Number of frames without a position change for an object to be considered stationary (default: 10x the frame rate or 10s)
    threshold: 50
    # Optional: Define a maximum number of frames for tracking a stationary object (default: not set, track forever)
    # This can help with false positives for objects that should only be stationary for a limited amount of time.
    # It can also be used to disable stationary object tracking. For example, you may want to set a value for person, but leave
    # car at the default.
    # WARNING: Setting these values overrides default behavior and disables stationary object tracking.
    #          There are very few situations where you would want it disabled. It is NOT recommended to
    #          copy these values from the example config into your config unless you know they are needed.
    # max_frames:
    #   # Optional: Default for all object types (default: not set, track forever)
    #   default: 3000
    #   # Optional: Object specific values
    #   objects:
    #     person: 1000

# Optional: Object configuration
# NOTE: Can be overridden at the camera level
objects:
  # Optional: list of objects to track from labelmap.txt (default: shown below)
  track:
  - person
  - car
    # - bicycle
  - bird
  - cat
  - dog
  # Optional: mask to prevent all object types from being detected in certain areas (default: no mask)
  # Checks based on the bottom center of the bounding box of the object.
  # NOTE: This mask is COMBINED with the object type specific mask below
  # mask: 0,0,1000,0,1000,200,0,200
  # Optional: filters to reduce false positives for specific object types
  # filters:
  #   person:
  #     # Optional: minimum width*height of the bounding box for the detected object (default: 0)
  #     min_area: 70
  #     # Optional: maximum width*height of the bounding box for the detected object (default: 24000000)
  #     # max_area: 100000
  #     # Optional: minimum width/height of the bounding box for the detected object (default: 0)
  #     min_ratio: 0.5
  #     # Optional: maximum width/height of the bounding box for the detected object (default: 24000000)
  #     max_ratio: 2.0
  #     # Optional: minimum score for the object to initiate tracking (default: shown below)
  #     min_score: 0.5
  #     # Optional: minimum decimal percentage for tracked object's computed score to be considered a true positive (default: shown below)
  #     threshold: 0.85
  #     # Optional: mask to prevent this object type from being detected in certain areas (default: no mask)
  #     # Checks based on the bottom center of the bounding box of the object
  #     # mask: 0,0,1000,0,1000,200,0,200

# Optional: Motion configuration
# NOTE: Can be overridden at the camera level
motion:
  # Optional: The threshold passed to cv2.threshold to determine if a pixel is different enough to be counted as motion. (default: shown below)
  # Increasing this value will make motion detection less sensitive and decreasing it will make motion detection more sensitive.
  # The value should be between 1 and 255.
  threshold: 10
  # Optional: The percentage of the image used to detect lightning or other substantial changes where motion detection
  #           needs to recalibrate. (default: shown below)
  # Increasing this value will make motion detection more likely to consider lightning or ir mode changes as valid motion.
  # Decreasing this value will make motion detection more likely to ignore large amounts of motion such as a person approaching
  # a doorbell camera.
  lightning_threshold: 0.8
  # Optional: Minimum size in pixels in the resized motion image that counts as motion (default: shown below)
  # Increasing this value will prevent smaller areas of motion from being detected. Decreasing will
  # make motion detection more sensitive to smaller moving objects.
  # As a rule of thumb:
  #  - 10 - high sensitivity
  #  - 30 - medium sensitivity
  #  - 50 - low sensitivity
  contour_area: 10
  # Optional: Alpha value passed to cv2.accumulateWeighted when averaging frames to determine the background (default: shown below)
  # Higher values mean the current frame impacts the average a lot, and a new object will be averaged into the background faster.
  # Low values will cause things like moving shadows to be detected as motion for longer.
  # https://www.geeksforgeeks.org/background-subtraction-in-an-image-using-concept-of-running-average/
  frame_alpha: 0.01
  # Optional: Height of the resized motion frame  (default: 100)
  # Higher values will result in more granular motion detection at the expense of higher CPU usage.
  # Lower values result in less CPU, but small changes may not register as motion.
  frame_height: 100
  # Optional: motion mask
  # NOTE: see docs for more detailed info on creating masks
  # mask: 0,900,1080,900,1080,1920,0,1920
  mask:
    - 292,82,202,80,162,82,160,68,166,54,178,38,321,43,500,48,437,94,404,88
  # Optional: improve contrast (default: shown below)
  # Enables dynamic contrast improvement. This should help improve night detections at the cost of making motion detection more sensitive
  # for daytime.
  improve_contrast: true
  # Optional: Delay when updating camera motion through MQTT from ON -> OFF (default: shown below).
  # mqtt_off_delay: 30

# # Optional: Record configuration
# # NOTE: Can be overridden at the camera level
record:
  # Optional: Enable recording (default: shown below)
  # WARNING: If recording is disabled in the config, turning it on via
  #          the UI or MQTT later will have no effect.
  # WARNING: Frigate does not currently support limiting recordings based
  #          on available disk space automatically. If using recordings,
  #          you must specify retention settings for a number of days that
  #          will fit within the available disk space of your drive or Frigate
  #          will crash.
  enabled: true
  # Optional: Number of minutes to wait between cleanup runs (default: shown below)
  # This can be used to reduce the frequency of deleting recording segments from disk if you want to minimize i/o
  expire_interval: 60
  # Optional: Retention settings for recording
  retain:
    # Optional: Number of days to retain recordings regardless of events (default: shown below)
    # NOTE: This should be set to 0 and retention should be defined in events section below
    #       if you only want to retain recordings of events.
    days: 14
    # Optional: Mode for retention. Available options are: all, motion, and active_objects
    #   all - save all recording segments regardless of activity
    #   motion - save all recordings segments with any detected motion
    #   active_objects - save all recording segments with active/moving objects
    # NOTE: this mode only applies when the days setting above is greater than 0
    mode: motion
  # Optional: Event recording settings
  events:
    # Optional: Number of seconds before the event to include (default: shown below)
    pre_capture: 60
    # Optional: Number of seconds after the event to include (default: shown below)
    post_capture: 60
    # Optional: Objects to save recordings for. (default: all tracked objects)
    objects:
    - person
    - car
      # - bicycle
    - bird
    - cat
    - dog
    # Optional: Restrict recordings to objects that entered any of the listed zones (default: no required zones)
    required_zones: []
    # Optional: Retention settings for recordings of events
    retain:
      # Required: Default retention days (default: shown below)
      default: 7
      # Optional: Mode for retention. (default: shown below)
      #   all - save all recording segments for events regardless of activity
      #   motion - save all recordings segments for events with any detected motion
      #   active_objects - save all recording segments for event with active/moving objects
      #
      # NOTE: If the retain mode for the camera is more restrictive than the mode configured
      #       here, the segments will already be gone by the time this mode is applied.
      #       For example, if the camera retain mode is "motion", the segments without motion are
      #       never stored, so setting the mode to "all" here won't bring them back.
      mode: motion
      # Optional: Per object retention days
      objects:
        person: 14
        car: 14
        bicycle: 14
        bird: 14
        cat: 14
        dog: 14
# Optional: Configuration for the jpg snapshots written to the clips directory for each event
# NOTE: Can be overridden at the camera level
snapshots:
  # Optional: Enable writing jpg snapshot to /media/frigate/clips (default: shown below)
  # This value can be set via MQTT and will be updated in startup based on retained value
  enabled: true
  # Optional: save a clean PNG copy of the snapshot image (default: shown below)
  clean_copy: true
  # Optional: print a timestamp on the snapshots (default: shown below)
  timestamp: false
  # Optional: draw bounding box on the snapshots (default: shown below)
  bounding_box: true
  # Optional: crop the snapshot (default: shown below)
  crop: false
  # Optional: height to resize the snapshot to (default: original size)
  # height: 768
  # Optional: Restrict snapshots to objects that entered any of the listed zones (default: no required zones)
  required_zones: []
  # Optional: Camera override for retention settings (default: global values)
  retain:
    # Required: Default retention days (default: shown below)
    default: 14
    # Optional: Per object retention days
    # objects:
    #   person: 2
    #   car: 2
    #   dog: 2
    #   bike: 2
    #   cat: 2

go2rtc:
  streams:
    reolink:
    - "ffmpeg:http:https://*.*.*.*/flv?port=1935&app=bcs&stream=channel0_main.bcs&user=admin&password=hk7yHSodBffj2n#video=copy#audio=copy#audio=opus"
    reolink_sub:
    - "ffmpeg:http:https://*.*.*.*/flv?port=1935&app=bcs&stream=channel0_ext.bcs&user=admin&password=hk7yHSodBffj2n"
    reolink_duo:
    - rtsp:https://*:*@*.*.*.*:554/h264Preview_01_main
    reolink_duo_sub:
    - rtsp:https://*:*@*.*.*.*:554/h264Preview_01_sub

cameras:
  front_door:
    ui:
      order: 0
    ffmpeg:
      output_args:
        record: preset-record-generic-audio-copy      
      inputs:
      - path: rtsp:https://127.0.0.1:8554/reolink      
        input_args: preset-rtsp-restream
        roles:
        - record
      - path: rtsp:https://127.0.0.1:8554/reolink_sub      
        input_args: preset-rtsp-restream
        roles:
        - detect        
    detect:
      width: 640
      height: 360
      fps: 7
      stationary:
        interval: 50
        threshold: 50

    motion:
      mask:
      - 292,82,202,80,162,82,160,68,166,54,178,38,321,43,500,48,437,94,404,88
  backyard:
    ui:
      order: 1  
    ffmpeg:
      output_args:
        record: preset-record-generic-audio-copy
      inputs:
      - path: rtsp:https://127.0.0.1:8554/reolink_duo?video=copy&audio=aac
        input_args: preset-rtsp-restream
        roles:
        - record
      - path: rtsp:https://127.0.0.1:8554/reolink_duo_sub?video=copy
        input_args: preset-rtsp-restream
        roles:
        - detect          
    detect:
      width: 1536
      height: 576
      fps: 7
      stationary:
        interval: 50
        threshold: 50

Relevant log output

-

FFprobe output from your camera

[{"return_code":0,"stderr":"","stdout":{"programs":[],"streams":[{"avg_frame_rate":"15/1","codec_long_name":"H.264/AVC/MPEG-4AVC/MPEG-4part10","height":1440,"width":2560},{"avg_frame_rate":"0/0","codec_long_name":"AAC(AdvancedAudioCoding)"}]}},{"return_code":0,"stderr":"","stdout":{"programs":[],"streams":[{"avg_frame_rate":"20/1","codec_long_name":"H.264/AVC/MPEG-4AVC/MPEG-4part10","height":672,"width":896},{"avg_frame_rate":"0/0","codec_long_name":"AAC(AdvancedAudioCoding)"}]}}]

[{"return_code":0,"stderr":"","stdout":{"programs":[],"streams":[{"avg_frame_rate":"20/1","codec_long_name":"H.265/HEVC(HighEfficiencyVideoCoding)","height":1728,"width":4608},{"avg_frame_rate":"0/0","codec_long_name":"AAC(AdvancedAudioCoding)"}]}},{"return_code":0,"stderr":"","stdout":{"programs":[],"streams":[{"avg_frame_rate":"7/1","codec_long_name":"H.264/AVC/MPEG-4AVC/MPEG-4part10","height":576,"width":1536}]}}]

Frigate stats

No response

Operating system

Proxmox

Install method

Docker Compose

Coral version

CPU (no coral)

Network connection

Wired

Camera make and model

Reolink RLC-410W, Reolink Duo 2 WiFi

Any other information that may be helpful

[NickM-27]

what is the docker compose?

[quantummobile]

version: "3.9"
services:
  frigate:
    container_name: frigate
    privileged: true # this may not be necessary for all setups
    restart: unless-stopped
    image: ghcr.io/blakeblackshear/frigate:0.13.2
    shm_size: "256mb" # update for your cameras based on calculation above
    devices:
      - /dev/dri/renderD128 # for intel hwaccel, needs to be updated for your hardware
    volumes:
      - /etc/localtime:/etc/localtime:ro
      - /root/frigate/:/config/
      - /mnt/frigate-nfs:/media/frigate
      - type: tmpfs # Optional: 1GB of memory, reduces SSD/SD Card wear
        target: /tmp/cache
        tmpfs:
          size: 1000000000      
    ports:
      #- "5000:5000"
      #- "1935:1935" # RTMP feeds
      - "5000:5000"
      - "8554:8554" # RTSP feeds
      - "8555:8555/tcp" # WebRTC over tcp
      - "8555:8555/udp" # WebRTC over udp
    environment:
      - FRIGATE_RTSP_PASSWORD=password
      - LIBVA_DRIVER_NAME=radeonsi

[blakeblackshear]

These types of downloads first write the file to cache. For long events, it is not uncommon for downloading to exhaust the cache space. I would recommend using the export feature for long events instead.

[quantummobile]

The event file is only 70 MB, this is why I find it strange for it to fail.

Export feature would help if it was available from UI in context of the particular event. Otherwise UX is really bad - you have to go to Exports, do a bunch of selections there, not to mention that you have to somehow memorise start and end time stamps of the event in question.