camera-support.yml
camera-support.yml
Title | Labels |
---|---|
[Camera Support]: | support, triage |
Use this form for support or questions for an issue with your cameras.
Before submitting your support request, please search the discussions, read the official Frigate documentation, and read the Frigate FAQ pinned at the Discussion page to see if your question has already been answered by the community.
Visible on the System page in the Web UI. Please include the full version including the build identifier (eg. 0.14.0-ea36ds1)
Provide the full name and don't forget to add the version!
This will be automatically formatted into code, so no need for backticks.
Please copy and paste any relevant Frigate log output. Include logs before and after your exact error when possible. This will be automatically formatted into code, so no need for backticks.
Please copy and paste any relevant go2rtc log output. Include logs before and after your exact error when possible. Logs can be viewed via the Frigate UI, Docker, or the go2rtc dashboard. This will be automatically formatted into code, so no need for backticks.
Run ffprobe <camera_url>
from within the Frigate container if possible, and provide output below
Output from frigate's /api/stats endpoint
Dahua, hikvision, amcrest, reolink, etc and model number
Drag and drop for images is possible in this field. Please post screenshots of at least General and Cameras tabs.