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Saved Devices list clears spontaneously #600

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3 tasks done
Kyogre opened this issue Jul 29, 2023 · 7 comments
Open
3 tasks done

Saved Devices list clears spontaneously #600

Kyogre opened this issue Jul 29, 2023 · 7 comments
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bug Something isn't working

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@Kyogre
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Kyogre commented Jul 29, 2023

Describe the bug
After some launches blobsaver forgets saved devices. My list (it consisted of my iphone 12 mini) have been cleared second time already.
I am using blobsaver for years but that behaviour is quite recent.

Screenshots
-

Desktop:

  • OS Version: Windows 10 Pro x64
  • iOS Device: iphone 12 mini

Checklist (place an x between the brackets to mark as completed):

  • I have made sure I am on the latest version of blobsaver
  • I have checked other open issues to see if my problem has already been reported
  • I have tried common troubleshooting tactics such as restarting my computer and reinstalling blobsaver

Log(s)

When I need to look for them? Immediately after I have saw, that the list is cleared?
@Kyogre Kyogre added the bug Something isn't working label Jul 29, 2023
@airsquared
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Do you have any programs installed that modify the registry or some security policy (antivirus or corporate policy) that restricts programs' access to the registry?

@Kyogre
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Kyogre commented Aug 11, 2023

any programs installed that modify the registry

Definitely not. I don't even use any cleaners.

antivirus or corporate policy

It is my home PC. Only MS Defender is active.

that restricts programs' access to the registry

Besides, as I already said, the situation is not blobsaver never saves devices, the situation is after some launches it forgets all saved devices.

@airsquared
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Run blobsaver with "C:\Program Files\blobsaver\blobsaver.exe" | findstr x* in the terminal/cmd to show logs in the terminal window. Check for any messages there in the window when the devices list clears and paste it here.

@Kyogre
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Kyogre commented Aug 26, 2023

I will reopen the issue if reproduce and collect the logs.

@Kyogre Kyogre closed this as not planned Won't fix, can't repro, duplicate, stale Aug 26, 2023
@Kyogre
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Kyogre commented Nov 11, 2023

Today happened again on 3.6.0, but I forgot to collect the logs before opening(

@Kyogre
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Kyogre commented Mar 8, 2024

Today issue happened again and I done what you recommended, but nothing was collected.
The output looks this way:

C:\Program Files\blobsaver>"C:\Program Files\blobsaver\blobsaver.exe"   | findstr x*
C:\Program Files\blobsaver>pause

Have we another method of diagnostics?

@Kyogre Kyogre reopened this Mar 8, 2024
@Kyogre
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Kyogre commented Jul 30, 2024

as a workaround, I just exported HKEY_CURRENT_USER\SOFTWARE\JavaSoft\Prefs\airsquared\blobsaver\app\ registry tree and restore it when list wipe happens.

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