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Show error message when the metabox breaks #8486

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hedgefield opened this issue Dec 13, 2017 · 4 comments
Open

Show error message when the metabox breaks #8486

hedgefield opened this issue Dec 13, 2017 · 4 comments

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@hedgefield
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At the request of @atimmer, I've made a mockup for an error message similar to what we now show when MyYoast breaks. It offers a detailed error description and a way to create an issue on our Github repo.

metabox error

For Premium users, the button should be Contact support and open up a mailto.

@atimmer
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atimmer commented Dec 13, 2017

@omarreiss Where should Report bug go? I was thinking GitHub, but this might be too harsh. In Premium is can just go to support like MyYoast.

@omarreiss
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How about we hash the immutable part of the error message (so without browser and datetime) and automatically open a bug in GitHub with that hash in the title? Then we can update the count and have a way to signify users the issue is resolved in an update.

@omarreiss
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And we could refer people to the open issue to follow progress.

@atimmer
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atimmer commented Dec 13, 2017

Let's implement this in premium first, with contact support. We'll see what comes from this and we can decide what we want to do here later.

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