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Can't print files via firefox #2765
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Hi @RitchiS99 Can you attach a problem file and maybe some screenshots/ screencasts? Because I can't reproduce a problem. Also 8.1 version just released. Can you try in it? |
Hi @rsnegirev Here a video what is happening on firefox. First rying with File->Print, Then trying Strg+P, then using the print-Button on the main page, and as last using the print button of firefox. Error_OnlyOffice_Firefox.mp4 |
This could be a conflict with some Firefox extensions. Did you try to print when all of them are turned off? |
Have no extension in use, so couldn't be the problem. |
I tried to reproduce it in a different ways, but print is working in my case... What the version of Firefox do you use? In the version 112.0.1 of Firefox we found a some bug with printing too, but then they fixed it. And also do the printing works in Google Sheets for example? |
Firefox Version: 127.0.2 (64-bit) (no update found) Printing in google sheet is working, in OnlyOffice Document Server still not working |
@rsnegirev Still not working with OnlyOffice Documentserver 8.1.1 and firefox 128.0.2 on windows 11 |
We've checked on DocumentServer 8.1.1, Firefox 129 and Win 11. Print is working. Did you try to print from Chrome or Opera? Also try to check in the Firefox in incognito mode. If it still isn't work then we need version of your Win 11. |
This issue was closed due no response. |
sorry haven't got a notification. In Chrome and Opera it was working, in Firefox on different PCs and in incognito Mode still not working will send win11 Version later |
Also didn't work on Firefox in Android but working on Samsung Internet. Seems to be a general Firefox Problem. |
Win11 Pro 23H2 - 22631.4169 |
This issue is unique.
Operating System of DocumentServer
Docker
Version information
8.0.1
Expected Behavior
Document shall open print menu without the menu points in print view.
Not sure if it happened in previous versions.
Actual Behavior
Reproduction Steps
Example:
File->Print
to print a file -> See that nothing happensStrg+P
to try to print that file -> See the broken layoutAdditional information
When using
File->Print
with opened debug-console you can see the firefox error message "Partitioned: All third-party storage access requests". When clicking on the link in this error message, you get a pdf of the content that shall be printedThe text was updated successfully, but these errors were encountered: