I created the app, set up the webhook url sent an email from my app but it does not show in the dashboard

[carbtest]

I have a larvavel app the is using SES to send emails for automated tasks like account creation, password resets and notifications.

I followed the steps to install and configure, but am not receiving anything in the SESdashboard activity. when my app sends emails for the above actions.

Is there a troubleshooting guide to see what I have missed?

[Nikeev]

Hello! Unfortunately, there is no troubleshooting guide available. However, you can try the following steps to resolve the issue:

1. Check if AWS SES and SNS are configured correctly as per the sesdashboard documentation. The most common mistake is not enabling the "Enable raw message delivery" checkbox at SNS.

2. Ensure that the webhook is set up to accept data from AWS. You can add custom logging or check webserver logs to verify this.

3. Check the /var/logs folder for production logs and look for any fatal errors that may be causing the issue.