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Unable to connect via 3G, but connecting via WiFi. #309

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BayCo opened this issue Nov 14, 2018 · 2 comments
Open

Unable to connect via 3G, but connecting via WiFi. #309

BayCo opened this issue Nov 14, 2018 · 2 comments
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needs more info We need more information in order to help or verify

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@BayCo
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BayCo commented Nov 14, 2018

Installed server on Google Cloud Platform, Ubuntu 16, devices connecting nicely on wifi, but no connections via 3g or cellular

@fortuna
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fortuna commented Nov 22, 2018

@BayCo I'm, sorry for your trouble. I have some tests for you to do on your phone browser. Chrome would be best because it displays clear error cods, but other browsers should work too.

Do you have the IP and port of your access key? You can get that from the ss:https:// link you used to add the server to the client.

On your cellular network:

  1. Open https://$IP:$PORT on your browser and take note of the error
  2. Open https://$IP:443 on your browser and take note of the error
  3. Open https://www.example.com:$PORT on your browser and take note of the error
  4. Open https://www.iana.org:$PORT on your browser and take note of the error

Post the errors here and I may be able to tell what's going on with your connection. As a comparison, you may want to post those errors when connected to the wifi too.

@fortuna
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fortuna commented Nov 29, 2018

I put together a connectivity test here that you can try: https://fortuna-outline-connectivity.netlify.com

@fortuna fortuna added the needs more info We need more information in order to help or verify label Jan 8, 2019
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