mp4 video rendering errors during annotation

[yibeichan]

Describe the bug
I wanted to use the "video object tracking" template to annotate a video, but I keep getting "video rendering errors" in the annotation user interface. I tried different .mp4 files and .webm file, on chrome and on firefox

To Reproduce
Steps to reproduce the behavior:

1. docker run -it -p 8080:8080 -v pwd/mydata:/label-studio/data heartexlabs/label-studio:latest
2. Create new project
3. Choose "video object tracking"
4. Import files (successful, ~14 mins)
5. Go to annotation interface
6. See error

Expected behavior
Help me solve the problem, thanks!

Screenshots

Environment (please complete the following information):

• OS: [e.g. MacOS M3]
• Label Studio Version [latest]

Additional context
N/A

[sajarin]

hey @yibeichan sorry to the hear the videos aren't loading properly. Any chance you're able to share any of the videos that aren't working somehow, so I can attempt to reproduce on my end?

[yibeichan]

@sajarin hii, I tried the same video on a different Mac with an intel chip. It works well, but I had trouble setting up the ML backend (I asked about it on Slack). Eventually, I have to use this M3 Mac, so let me try it again and will get back to you. thx!

[yibeichan]

@sajarin quick question, why every time I (re)start label-studio, my login credentials don't work anymore? I used label-studio user --username xxx@email to check the account I created yesterday, it says {'status': 'error', 'message': "user xxx@email doesn't exist"}