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Unable to load all of the online models #91

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2024sophie opened this issue Dec 17, 2023 · 8 comments
Closed

Unable to load all of the online models #91

2024sophie opened this issue Dec 17, 2023 · 8 comments

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@2024sophie
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I'm stuck at the Fetching list of online models, please wait..., and somehow there is no English-Chinese language pair. I don't know whether it is in the unloaded models. Can someone help? Thanks

@SafeTex
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SafeTex commented Dec 17, 2023

Hello
Tick "multilingual models"

@2024sophie
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Got it! Thanks! :D

@2024sophie
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sorry to bother you again. After downloading the model and successfully installing it, it shows an error in my Trados 2021. How can I fix it? TT

@2024sophie
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@2024sophie
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hey. guys. why does it show No Connection? How can I fix it?

@TommiNieminen
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Hi,

Do you have OPUS-CAT MT Engine running on your computer when you try to use the plugin in Trados?

@2024sophie
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yeah. I think so. I left this window open like this while using Trados, right?

@TommiNieminen
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Yes, that should work. One thing to check is that the net.tcp port in the Settings tab of the MT engine is 8477:

kuva

If the port is 8477 and it still doesn't work, something might be blocking the net.tcp connection. There is a newer version of the plugin available, which uses a different way of communicating with the MT engine, so you could also try that. It's included in this package, under the path tradosPlugin/Development/2021: https://github.com/Helsinki-NLP/OPUS-CAT/releases/tag/opuscatcollection_v1.0.0

That newer plugin uses the HTTP port of the MT engine, so you need to make sure that both the plugin and the engine use the same port (both the plugin and engine ports can be changed in their settings).

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3 participants