Unhappy About Adobe’s 50% Kick in the Teeth? Here's What You Can Do

Unhappy About Adobe’s 50% Kick in the Teeth? Here's What You Can Do

Adobe has once again kicked photographers in the teeth with a huge increase in their subscription charges of 50%. They have also stopped new subscriptions for the cheapest photography plan. What can we do about it?

Admittedly, there hasn’t been an annual price increase since the Photographer’s Plan was introduced in 2013. Nevertheless, Adobe's profits saw significant growth from 2013 to 2023. In 2013, according to online sources, it reported a net income of approximately $1.011 billion. By 2023, this figure had risen to around $19 billion, with a profit margin up from $14.55 billion in 2022, and it is still rising.

Here in the UK, I pay £9.98/month for Lightroom Classic, Lightroom, and Photoshop, plus 20 GB of cloud storage that I don’t use. It’s going up to £14.99. Because the dollar is worth less than a pound, the price is cheaper in the US. Nevertheless, on that side of the Atlantic, there’s a similar percentage increase from $9.99 to $14.99 per month. That’s around a 50% rise.

There’s nothing wrong with a business making a profit. Indeed, my photography business does. However, the main purpose of a business is to provide a product or service to its clients, and the profit becomes a welcome additional outcome. When the aim changes to solely making money and seemingly treating its clients with contempt, people lose their respect for that company and walk away. Increasingly, there are discussions within the photography and wider art industries about doing just that.

My Personal Experience

When I pay a subscription, I expect substantial upgrades each year, whereas the changes have been uninspiringly dull, giving poor results. Its recent lens blur feature in Lightroom is hit or miss at choosing what it considers to be the background, and its AI denoising algorithm is not as good as other apps on the market despite their alleged historic use of our photos to train its AI. Moreover, its generative AI Remove tool gives bad results, often implanting weird elements into the pictures.

Additionally, I received no direct communication from Adobe telling me they were upping the price.

You Can No Longer Sign Up to the 20 GB Plan

Adobe is stopping new users from signing up for the minimal 20 GB Cloud Photographer’s Plan. Instead, they are insisting new subscribers take the more expensive $19.99/month 1 TB plan. Of course, if you take 1 TB of storage, you are more likely to become committed to using it forever as it’s a nightmare transferring it to another service.

Like the big camera companies that produced cheap, low-quality, short-lived DSLRs to hook novice photographers to their brand, Adobe appears to be treating photographers with contempt.

What ways are there around this? Firstly, if you want to get out of the plan, unless you are within a month of your contract renewal date, you must pay a penalty. Adobe's cancellation fee is 50% of the remaining balance of your contract if you cancel more than 14 days after your initial purchase. Therefore, it might be worth waiting for the renewal date before canceling.

However, if you are determined to keep an Adobe plan—and I can see why many people might—you could try telling them you are going to cancel. I did that, and after fighting with their bot, which didn’t understand the simple questions I reworded a dozen times, my query was escalated up the chain of command until I spoke to someone who gave me this reply:

I understand that you wish to cancel the plan. However, if you wish to continue, I will be happy to offer you a discounted pricing of GBP 8.33/month for a year + 3 free months. This means you will be paying the discounted pricing for 9 months only and receive services for 12 months. How does this sound to you?

Like with phone contracts, household utilities, and insurance policies, it’s worth telling them you are going to leave to get a better deal. I save the equivalent of over $1,000 a year doing that.

What Else Can I Do? Jumping the Adobe Ship

If you do cancel, then it’s worth noting that Lightroom Classic’s Library function will still work. However, you won’t be able to develop or open images directly into third-party programs. You can, however, open the image location in your file browser/explorer and open the image in other applications that way.

That’s a bit of a faff. But there are alternatives.

The ON1 Option

So, if you want to keep your workflow sleek and efficient without those extra steps, then the most obvious option is to swap to ON1 Photo Raw. That’s because ON1’s catalog functionality is very similar to Lightroom. Furthermore, in Lightroom Classic, you can export your catalog to ON1. After installing ON1, it’s in the File Menu > Plug-in Extras > Migrate Catalog to ON1 Photo. The migration process can take a long time if you choose to migrate not just the catalog but also Lightroom’s Develop module settings, which can be included too. However, I found these not-quite-perfect translations needed tweaking anyway.

ON1 has come a long way in the last couple of years. It’s stable and much faster than the Lightroom Classic/Photoshop combination. Besides giving raw development results that I always preferred over Adobe’s, its image-layered editing tool is a module within the same program, making it far faster to switch back and forth between the different modules than it is switching between Lightroom Classic and Photoshop.

Unlike Photoshop, the layered adjustments, called Effects in ON1, each have a little preview showing what the effect does, making it much easier for beginners than Photoshop.

Also worth mentioning is its Noise and Sharpening panel. I find it far superior to Adobe’s offerings, with its “Tack Sharp” deblur combined with its NoNoise results being spot on.

There’s loads more to this program and, after my extensive tests, I’ll be reviewing the latest iteration, ON1 Photo Raw 2025, soon. It’s an excellent program with an extensive set of tools. Furthermore, it costs far less than Adobe's offering. Although it is available as a far cheaper subscription, they have stuck by their promise of keeping a perpetual license. In other words, you can buy it outright and just pay for an upgrade in the future if you feel it is necessary.

On1 also comes with a mobile app similar to Lightroom.

You can explore the different package options and download a free trial of ON1 Photo Raw by clicking or tapping here.

DxO Photolab 8: Development Software for Serious Photographers

DxO PhotoLab got an update recently and I will be reviewing it soon. There are some very good reasons why photographers who are serious about their art consider this a big step forward. As another perpetual license (one-off payment) alternative to Adobe, it also has some major advantages over its competitors.

I develop photos for different purposes and use different software depending upon what result I am aiming for. All raw development software packages give different results. However, if I want to print photos and have the very best results, then it’s DxO PhotoLab I turn to because of its superior results.

When it comes to developing your photos, you probably want the best possible results too. I had been using Adobe Camera Raw and, subsequently, Lightroom since their first iterations and I was always relatively happy with what I got. Over that time, I built up a reasonable set of skills using those tools. I was happy with them until I started playing with other software and found they were better. However, when I first tried PhotoLab I said “Wow!” out loud.

It’s complex, though not complicated. With advanced algorithms used in its development adjustments, it gives outstanding controls over tone and color that, I think, outshines anything else on the market. Admittedly, Capture One also gives fabulous results, but, like Photoshop, that is also now only available as a subscription that many photographers balk at, and it’s more expensive. Its various DeepPrime denoising options are second to none.

PhotoLab does have presets that are good starting points for developing your pictures. Plus, it has a huge number of FilmPacks that precisely emulate the look of an enormous number of film types from the birth of photography to the present.

Also, the lens profiles are far superior to anything else on the market. For example, uniquely, each focal length setting for almost every lens on the market is individually corrected across its entire zoom range. It's not just one adjustment being applied to a lens no matter the focal length it's set to.

PhotoLab’s PhotoLibrary is a means of accessing your photos via a database. Consequently, you can enter information about the images and quickly search for images. Using the simple search box can find the shot date, file name, IPTC data, rating, and so on.

Although it does not have as wide a functionality as the Lightroom or ON1’s catalog, PhotoLab’s PhotoLibrary is serviceable. Unlike Lightroom, it also doubles as a file browser. It is one area in which I wish there were more functions. However, you can open raw files from Lightroom and ON1 into PhotoLab if you need the additional library utilities offered by those programs.

Editing Software Alternatives to Photoshop

If you want to carry out sophisticated layered edits to your images, other programs will do that. Many Photoshop users cut their teeth on the free and open-source GIMP. That recently got a large update making it less clunky and more user-friendly than before. Its layout is similar to Photoshop, but it is less intuitive and takes a bit of learning. Nevertheless, for someone on a tight budget, it’s an excellent choice.

To access raw files, you will need to install either RawTherapee or Darktable, both of which are also free.

If you are a Windows user, then there is another fabulous free photo editing tool called paint.net available at getpaint.net. (If you want to pay for it, then you can do it through the Microsoft Store.) It has an intuitive user interface, supports layers, and features a large variety of powerful adjustment tools

Affinity Photo is an affordable, popular and well-featured development and editing tool. It also has a raw development tool which gives good results. Many photographers are choosing this option.

In Conclusion

It isn’t just photographers who are disillusioned with Adobe. My son is currently doing his Master’s in digital art, and in the various academic and professional communities he uses, people are voicing their dissatisfaction and singing the praises of alternatives.

For us photographers, there are plenty more options available that do as good or an even better job of processing our photos than Adobe’s offerings, and certainly at less cost.

If you are happy with what Adobe has to offer, like the results, and are okay with the huge price increase, then that’s great for you. However, there are a lot of unhappy people who are opting for alternatives.

December is a good time to think about swapping to another program or challenging Adobe on their price because, in just under a year, you will be in time for the excellent Black Friday deals that usually happen every year.

Ivor Rackham's picture

A professional photographer, website developer, and writer, Ivor lives in the North East of England. His main work is training others in photography. He has a special interest in supporting people with their mental well-being. In 2023 he accepted becoming a brand ambassador for the OM System.

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30 Comments

--- "Adobe has once again kicked photographers in the teeth with a huge increase in their subscription charges of 50%."

50%!!!! OMG! What a way to sensationalize the increase. I suppose just saying 5 bucks per month and only it affects the monthly plan wouldn't have been as dramatic. :D

--- "Adobe is stopping new users from signing up for the minimal 20 GB Cloud Photographer’s Plan. Instead, they are insisting new subscribers take the more expensive $19.99/month 1 TB plan."

False. The 20 GB plan is there. Both of the $9.99 plans are still there.

https://www.adobe.com/creativecloud/plans.html

{attached image}

EDIT: To see the $9.99 Photography plan, click on the "Photo" category on the left pane.

--- "option is to swap to ON1 Photo Raw"

And, they are running a sale on their bundle 77% off $49.99 (reg 219.99). But, it ends today, Dec 23.

You won't see the changes live until Jan 15, 2025. You're still seeing the old pricing and plan until then. Please take a look at the press release. This is what they say about the plan.

"We will continue to support this plan for existing customers, however this plan will no longer be available to new customers."

https://blog.adobe.com/en/publish/2024/12/15/all-new-photography-innovat...

50% are 50% regardless of the price. You sound like an Adobe employee.

Great article - I am finding some products are still available and hidden from most users, unless you dig.
I just found that Adobe Acrobat classic is something you can buy for a 3-year term at $540, where as the subscription model would be $720 - $838 depending on the version associated. I wonder if LR classic and some others are still available. Paying $60/ mo. + tax (USD) tor the full suite is expensive... $720/yr. assuming they don't raise the prices during that 12-month term... sheesh Adobe!

Great article, and it expresses my anger and frustration with them exactly. When I started with Adobe many years ago and there was a problem I simply called their customer support and got actual English speakers who could walk me through the remedy easily. Now you can't even get actual customer support. When you pay what we pay, you expect them to support the product they sell. Canon does. Epson does, and there are a few others. It seems that Adopee is getting too big for their britches, as we say in the South. But what happens when you get too big for your britches in real life is that you lose your britches! What Adopee needs is real competition that will force them to be real again and service their product at a reasonable price. BTW, I purchased both Photoshop and LR many years ago on disc and so have them installed on my hard drive, so I am immune to price increases as long as I can live with the older versions... and I can.

Many companies are jumping to that mode of Customer Service. I call it Flim-Flam customer service. The reps are trained to be polite, caring and tolerant, but meanwhile they don't solve any of your problems. Usually they read a script they received from magement that is meant to take you around in circles without solving anything. The quicker they get you to hang up out of frustration, the better....

FWIW I just logged onto my Adobe account which will renew in a couple of months at the same price it's been for years, $119 + change. As for the 20 GB of storage who cares, I never use it anyway. Not sure where this 50% increase is coming from. While I have not tried ON1 it appears to be a pretty good deal at $49 today, I have tried Affinity and found it sorely lacking compared to Photoshop capabilities. I also use DXO Photolab, it's good and a relative bargain but does come with steep learning curve. More importantly my results with DXO has not lived up to the hype, meaning I still get better results using a combination of LR, PS and Nikon NX Studio when needed. Granted those results are at least partially due to having used PS since the mid 90's and Lightroom since its inception. Understand too PS has so much depth and complexity many of its exceptional features either go unnoticed or are unknown.

No one likes price increases myself included but for now if it's still only $10 per month (paid annually) I consider it a bargain for what I get from it.

Greed never seems to stop. It jumps from generation to generation...

lol greed blah blah

Well what do YOU call it?

I still see the $9.99 option on the Photo page, so I'm not sure what you're seeing.

But even if it was $14.99, that is still less than I pay per month for Netflix and I get absolutely zero business benefit out of Netflix while Lightroom and Photoshop are constantly in "productive" use on my system. I pay less and get far more value out of Adobe's photography plan than I get out of any other business expense that I have.

The new pricing doesn't come in until January the 15th, come back then and have a look.

Dave good point - and perhaps meaning there might should be pricing for those who make money with Adobe products vs those who do not.

One way around this is to renew every year with a Black Friday deal. This year is cost me £63 which is half price at £5 per month.

It does make me wonder about people who are happy to pay £7/8 for a coffee and bun and baulk at a monthly payment for what may be crucial software for their work flow and income for the price of 2X coffee and buns! I just think people like to get angry at stuff. Of course what you do have to remember is good old Ivor has an agenda when it comes to things he doesn’t use like anything Adobe or full frame and non-OM. Check out his previous offerings! He loves to put the boot at any opportunity. May your stockings overflow with gifts. Ho ho ho.

You do have to laugh!

“Admittedly, there hasn’t been an annual price increase since the Photographer’s Plan was introduced in 2013. Nevertheless,”

Kinda makes his argument null and void. Neverless indeed.

People just want something to bitch about and think prices should remain the same for decades. To say Adobe hasn't delivered on updates and quality is to well...just lie. If you don't like the prices and plans they offer, just go to the competition and don't give me any BS about how you're just too "embedded with their ecosystem to just leave (Tony)". Just leave already b/c they are not forcing you to keep their service. I'm sure you haven't kept your photography prices the same for well over a decade, so why should Adobe or any other company for that matter?

Oh for crying out loud, just leave already. Like they say, "this is not an airport, you don't need to announce your departure" from Adobe. Go pay another company for their services and be done with it. We seen a few articles already on this site about the price increase. Did you really expect a company to keep the prices that low for that long in the first place? Show me what other product has kept the same price for over 12 years, with new features and updates like the Adobe photography plan? I'll wait...

He probably never head of inflation or business expenses.

I pay for my Adobe plan once a year. If you choose to continue with this, the price will not change.
I also have DXO's software, and the price is not lower with these. Paying for the license again becomes relevant every time there is a significant update.
I got an offer from DXO on Black Friday with a 50% discount if I upgraded. However, the price with a 50% discount was the same as I paid for the licenses as new. So I want to say that the other software companies are not better at marketing than Adobe.

I dropped Adobe because they have acted arrogantly this year, but the main reason I dumped the software was pretty simple, Adobe put junk all over my computer, CC files, library files and a whole host of other c**p. Just try removing it and you'll see how many files and folders it installed and that's on a MAC I dread to think the pollution it causes on a Windows system.

lol

I tried to change to yearly paying but can't. But two weeks ago I got an email from Adobe that my new plan for one year will go on for 9.99! To be sure I looked into my account but I have to option to change it to yearly paying. So if they continue my plan, will they just cancel this contract 7 weeks later? I would expect a mail with an explanation and a link how to keep my plan.

Anyway, thanks for showing alternatives. I know try DxO. What I doesn't like is that they don't have an option to show images in subfolders! That's a nogo as my images are that way organized. The interesting thing is that DxO PureRaw put's their results in subdirectories in LRc. And! PureRaw 4 results are significantly better than in DxO Photolab. Seems I have to look into ON1 also.

I also tried Radiation 1 but results are not satisfying for me. Wanted to try Rel.2 but their's no test version out. And then I find the price as greedy as Capture One (which I used some years in addition to LRc, which I used from the very first beta release on, but my loyalty is now limited).

I've so far lived 'Adobe-Free'. On Canon's DPP, Rawtherapee, Gimp, Affinity Photo 2, and Topaz Photo AI. I mix and match their uses, when certain things I feel a photo(s) needs. Affinity I strictly use for stacking and Panoramas. Rawtherapee is really good at 'Local Contrast' and has great fine tuning light tools, with the 'Tone Equalizer', and 'Tone Mapping'. Gimp is what I use for most other normal editing purposes. Topaz of course these days I'm really using the 'Remove AI' tool a lot for repairing and fixing issues, not as much actual removes as the tool is called. I shoot RAW, but edit in TIFF-16bit, and never output to jpeg until I'm finally ready to post.
Edit: for Astro I use other software called Autostakkert. Then gimp after that is finished.

Lol, don't count someone else's money. It's a bad unethical habit. I bet you always want to make money at whatever you do, right?
For a professional to gripe about Adobe prices is rediculous and embarrassing.
I pay $60/month for all the apps they have. And if I paid twice as much, it would still be a great value for me as a pro.

Adobe (like the rest of corporate America) needs to adopt the idea of making their product/service so good for the price that folks NEVER want to leave (meaning EVERYONE wins, customers and stockholders alike).

But instead they make their customers hate them and CONSTANTLY look for alternatives just to make another nickel. This corporate culture is misguided and SUCKS.

No one's forcing people to stick with Adobe. If they're really that overpriced and terrible, go use an alternative and spare the rest of us.

i can totally understand a hobbiest being upset or frustrated with the price increases.. at the same time adobe has added a lot of really nice features in the last 12 months. the "remove"/ai generative fill feature in lightroom is better than I expected. The noise reduction is very good too. Prices on everything are going up.. gas.. food.. you name it.. developers and people working at adobe expect higher salaries.. it all trickles down.. and yes adobe absolutely is making a profit on every sale.. that's their job.. and what the share holders expect. If you look at their pricing compared to capture one, luminar, and OnOne.. they are all about the same.. (with the same price increases next year)

as a semi-professional (I make a little money).. lightroom and photoshop are essential to what I do. I've tried other tools.. all have some cool features.. but I haven't found anything that incorporates organization (catalog) with the editing features, along with regular updates with new features that are useful. If that costs me an extra 5.00 a month.. i just add an additional 2.00 to my "expenses/equipment" line item in my contracts for 2025. and we all move on.

i don't want adobe to stop doing what their doing.. and I hope other companies step up and compete.. Capture One and Luminar are pretty impressive. but I want adobe to keep innovating.. and if they have to add "50%" ($5.00) more a month to keep good developers and people excited to work for them and to innovate.. i can work with that.

How do you feel about CaptureOne as an alternative?

(Disclaimer: I work at Adobe, all opinions are my own)

I'd like to clarify some things that the author either failed to mention or is misrepresenting altogether, starting from the top.

While the monthly rate for the Creative Cloud Photography Plan 20 GB is changing starting on Jan 15, 2025, you can retain your current equivalent monthly rate if you choose to switch to the annual Pay Up Front plan. But, you do not need to do this before January 15, 2025, as you will receive an email from Adobe about 30 day prior to your plan renewal date with your specific pricing change details. This is an important piece of information that the author failed to mention.

The author states that he did not receive direct communication from Adobe regarding the pricing change. I can't comment specifically about his situation without knowing the date that the author's plan is due for renewal. However, as stated in our FAQ (https://helpx.adobe.com/creative-cloud/faq/ccpp-20gb.html) about the pricing change that the author would have benefitted from reading and linking to, "Adobe will send you an email 30 days before your plan renewal date, at which point you can choose to switch to an annual, prepaid plan to lock in the lowest rate by paying upfront for the year." Of course, you can also learn more about the pricing change and all the new features and innovations added to Lightroom over the past ten years by checking out this Adobe blog post: https://blog.adobe.com/en/publish/2024/12/15/all-new-photography-innovat...

The author misrepresents the ability for a new customer to sign up to the Creative Cloud Photography Plan 20 GB. While this plan will no longer be available for new users to sign up to (or existing customers who opt to cancel or switch plans) AFTER January 15, 2025, it is still currently available for new customers.

Finally, the author fails to mention that there is also the Lightroom 1 TB plan that new customers can sign up to if they do not want/need Photoshop. And as of January 15th, 2025, all current and new subscribers to the Lightroom 1 TB plan will also get access to Lightroom Classic. Also, while subscribers who opt to continue paying monthly for this plan will see the rate change when their plans renew (as of January 15th, 2025), they have the option to pay the annual rate up front, which will be at the current monthly equivalent rate. This is the same scenario I mentioned above for the Creative Cloud Photography Plan 20 GB.

You don't seem to have any trouble paying for cameras and lenses to do your photography. Apparently you agree the people that create those tools deserve to earn a living. Why don't the people who provide the software tools which are equally important to your photography also deserve to make a living?