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iPhone 5c Screen Popped Out?

Recently I had dropped my phone. The left upper corner popped out, and there is no other damage besides that. I looked up online if that has happened with other iPhone 5c users, and it has. The same thing has happened to a lot of people. The screen did not crack, there are no scratches, and I was wondering if I could get someone to fix it for me. I can't just pop it back in, risking breaking it. I was wondering if you could fix this if I brought it into the Omaha Apple Store in Village Pointe, and how much it would be, or if it could be free. All that I believe needs to be done is a screen re-adjusting. I say I shouldn't have to pay for it since there is no real damage. Please reply so I can get this over with before I get any damage.

iPhone 5c, iOS 8.1

Posted on Oct 26, 2014 4:36 PM

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Question marked as Top-ranking reply

Posted on Oct 27, 2014 2:24 PM

This is what my phone looks like, just so you can see. It came up on the upper left-hand side. (so you all can see/if it can be fixed.)User uploaded fileUser uploaded fileUser uploaded fileUser uploaded file

29 replies

Mar 25, 2015 11:15 PM in response to AlexPinsent

Alex: Thank You soooo much. My Iphone C also popped out in the right corner after I dropped it. I had tried to push down on the right corner from the front and this only created fear. After reading your post, I set it on a flat table face down, as you suggested, but on a thin place mat to protect the screen. When I pushed down on the back with my thumb on the corner where it had popped out, it clicked into place. I am so relieved. Again, thank you!

Apr 1, 2015 12:08 PM in response to Ahjuju223

The screen is held by the two Pentalobe screws on the bottom, but just clips on the top and side edges so a tumble may cause them to come undone. Same happened to my boss' i5, just all across the top edge. Push it back in and there's a good chance it will pop in unharmed.


Might want to take a browse of the iFixIt screen replacement teardown so you can visualize how it is put together and where the clips lie. See especially the side view on the alternate pic on Step 26 so you can see the clips on the shield plate.


https://www.ifixit.com/Guide/iPhone+5c+Front+Panel+Replacement/22872

Aug 31, 2015 2:46 PM in response to Ahjuju223

Hey guys. I dropped mine this morning. FREAKED out because it's usually in a case but it wasn't today. Picked it up and started using, thankful it was ok, I hadn't noticed anything till I put my phone down and noticed the side was raised. I have a glass screen protector on my phone (which didn't even crack) but protected the actual screen. I realised the screen had moved and followed your advice. I wouldn't recommend it, becauase I had to place more pressure onto the back that I was comfortable with in order to pop it back in... However, I am relieved that it's fixed! If you're going to place it on a hard surface use a paper towel or something (Which is what I did) to protect the front and push. You'll hear quite a loud click noise, don't freak out... It'll be ok! I was going to have to take it into Apple tonight and probably spend a fortune just for that.

Oct 12, 2015 3:56 PM in response to dvwnn_

So just to update on this.


Pressing down on the screen and popping it back in can do damage to the left third of the screen. It applies a rainbow vertical streak to the screen which is serious damage.


This can also happen when the Battery becomes Swollen. Usually the batteries swell and become damaged when they are charging and get very hot.


Just keep in mind that most Apple Providers know about these issues and what to do, and places that sell Apple products probably don't know what to do and will make you pay for them to send it away to a Apple Provider. So best to go to your nearest Apple Provider and they should help you out. This is not a fault of the user and it should not cost you to get it repaired. Either it will be fixed properly with the tools from Apple or completely replaced.


In cases that it is replaced due to battery, it is because if the battery bursts it can leak harmful chemicals.


Hope this helps! Have a great day.


Ridge

Apple Guru

Feb 23, 2017 7:24 AM in response to AlexPinsent

The top right corner on my 5c popped out when it slipped out of my hand and fell to the floor. I checked the iFixIt link that Courcoul's supplied in order to understand the clips, and read warnings from techie people who say it's safest to open the phone to re-seat the screen. I decided the complexities of that might lead to new dangers for someone who didn't have tons of experience, so I risked the simple route: I turned off the phone, placed it face down on a pad of paper, and used the heel of my palm to press down by the camera lens, trying to increase pressure gradually. There was a pop/click sound, and now all is well. Thanks, Alex and everybody else!

iPhone 5c Screen Popped Out?

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